Hello, I'm A&K, here to help.
Your dump file shows a problem with the USB, which is most likely caused by a malfunction of the USB device. Try removing all USB devices to see if the problem still occurs.
Kernel Power critical errors
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I have been getting these:
Log Name:
System Source: Microsoft-Windows-Kernel-Power
Date: 5/21/2022 9:37:45 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: unknown
Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 41 8 1 63 0 0x8000400000000002 85118 System unknown 159 0x3 0xffff9c058c526520 0xffffbf8f1f2377d0 0xffff9c059c9e0aa0 4 0 3221225473 0 false 1 0 false 0 0 false
The only mini dump I have is from a bugcheck here is the link: https://1drv.ms/u/s!AgKjW-abTwgr2hKA1fL0UNgSY5IU?e=UMCftv
I have tried replacing the power supply, changing power settings to turn off fast boot and set to never sleep and never hibernate. I have tried cleanly removing drivers and reinstalling them and nothing seems to work. I've even tried replacing ram. It seems to only shutdown when the computer is idle and once in a blue moon when I am working on an Excel or Word project. It has not shut down when I have been gaming, and I game on my pc regularly. I am pretty sure this is some kind of hardware issue. Every once in a while, when I boot the pc it sometimes gets stuck on POST at the yellow light.
This has been happening for quite a while now through different versions of Windows as well as new versions of drivers, etc.
I am at my wits end with this, luckily it doesn't seem to affect my gaming- for now.
Can someone please help me with this?
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
8 answers
Sort by: Most helpful
-
Anonymous
2022-05-23T00:54:03+00:00 The log collector did not collect any dump files.
The posted mini dump link was bugcheck 9F and the debugging did not display a misbehaving driver.
The logs reported memory overclocking beyond the CPU specifications.
The CPU specifications displayed: System Memory Specification Up to 3200MHz
At the time the V2 log collector the RAM speed was recorded at 3600 MHz
https://www.amd.com/en/products/cpu/amd-ryzen-7-3700x
The logs displayed a very large number of: Failed to read KSR data
Using Google search there were few results and no reference was found.
There were corrected hardware errors.
Please perform the following steps:
- Run:
Post share links into this thread using one drive, drop box, or google drive.
- Make sure that there is no overclocking during the troubleshooting
Turn off XMP.
- Run HD Sentinel: (free or trial version)
Post images or share links for results on these tabs:
a) Overview
b) Temperature
c) SMART
- Make a new restore point:
https://www.elevenforum.com/t/create-system-restore-point-in-windows-11.3602/
- Read this link on Windows Driver Verifier (WDV): https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html
- For any new BSOD run the V2 log collector and post a share link into the newest post
Learn the methods to recover from using the tool:
verifier /reset
or
verifier /bootmode resetonbootfail
Event[17581]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c251 operation 0 status c0000225.
Event[17582]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c291 operation 0 status c0000225.
Event[17583]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c2d1 operation 0 status c0000225.
Event[17584]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c311 operation 0 status c0000225.
Event[17585]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c351 operation 0 status c0000225.
Event[17586]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c391 operation 0 status c0000225.
Event[17587]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c3d1 operation 0 status c0000225.
Event[17588]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c411 operation 0 status c0000225.
Event[17589]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c451 operation 0 status c0000225.
Event[17590]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c491 operation 0 status c0000225.
Event[17591]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c4d1 operation 0 status c0000225.
Event[17592]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c511 operation 0 status c0000225.
Event[17593]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c551 operation 0 status c0000225.
Event[17594]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c591 operation 0 status c0000225.
Event[17595]
Log Name: System
Source: volmgr
Date: 2022-05-22T11:48:25.8690000Z
Event ID: 2
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: unknown
Description:
Failed to read KSR data - disk 0 sector 12c5d1 operation 0 status c0000225.
Event[17171]
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2022-05-21T09:23:31.6160000Z
Event ID: 19
Task: N/A
Level: Warning
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: unknown
Description:
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Unknown Error Source
Error Type: No Error
Processor APIC ID: 0
The details view of this entry contains further information.
-
Anonymous
2022-05-23T01:30:47+00:00 Thanks for your response. I didn’t catch that my cpu only supported 3200Mhz and I just set it to 3600Mhz DOCP profile because I saw my motherboard supported it and goofed that one up. I just set the DOCP profile to 3200 and I will see if that is the simplest fix while I read up on the KSR fails and the other suggestions you made. It is odd that I was able to push 3600 but I suppose it’s not so crazy that it didn’t prevent me from gaming without issues. And that would perhaps be why the issue is intermittent.
-
Anonymous
2022-05-22T22:12:23+00:00 I'm sorry Arron, the v2 software did not work so all I have is the errors. Event 41 Kernel-Power task 63 keywords 70368744177664,(2) Event 172 task 203 keywords 1024,(4) Win 11 clean install build 22000.675 on a Aorus x570 pro wifi board rev 1.0 , AMD Rizen 7 3800x, EVGA Geforce rtx 2070 super, 32 gb Gskill Ripjaw mem, Bios rev. f36a. and power supply is a Corsair 750m. Seems to almost always happen when I am just watching a video or at basic idle. The system will freeze then restart. I have observed a double boot twice and one BSOD . There was no code on the blue screen but I caught the word Pool in the beginning of the sentence on screen, It didn't stay on long enough for me to remember any more. Most times the system can be on for three hours or more before it freezes.
-
Anonymous
2022-05-22T19:06:29+00:00 Thanks in advance for your assistance. Here is the link to that zipped folder created by V2 log collector: https://1drv.ms/u/s!AgKjW-abTwgr2hbtfV2sWKtZMGAL
-Aaron