Not able to access IRCTC website either on web or mobile or IRCTC App from last two days_Abroad

Question

Not able to access IRCTC website either on web or mobile or IRCTC App from last two days_Abroad

Anonymous

Hello~

I am living abroad. I have been not able to open the IRCTC website for the last two days. Every time, I get this message:

This site can’t be reached

www.irctc.co.in refused to connect.

Try:

Checking the connection
Checking the proxy and the firewall ERR_CONNECTION_REFUSED.

Solutions I already tried:

tried a VPN for India. Didn't work.
tried the IRCTC rail connect app. Didn't work.
Tried different browsers/clearing cache/different countries. Didn't work
Contacted IRCTC. They replied with funny solutions like 'don't use XP, update your web browser, etc. etc."

NOTE: The site is working in India. I am especially talking about people outside India. Please try and let me know the solution for the problem.

Is it my system problem or anything else?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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3 answers

Answer 1

Not now. It's strange because I gave you the Down Detector for the site and it says it's not reported to be down. But I cannot connect at this time. That is also the site address reported by a google search.

There are also other places to buy tickets from that rail service found when doing a search here:

https://www.google.com/search?q=IRCTC+book+tick...

such as this one at top of results here:

https://www.makemytrip.com/railways/

Keep me posted on your progress as I will be here to help until the case is resolved.

Answer 2

Anonymous

Just let me know, are you able to open the website at your place?

0 comments

Answer 3

Hi Pankaj. I'm Greg, ten time MVP award winner, here to help.

Try these fixes for the site not working:

https://downdetector.in/status/irctc/

https://www.travelkhana.com/tkblog/how-to-handl...

https://economictimes.indiatimes.com/industry/t...

https://www.quora.com/Is-anyone-able-to-access-...

https://www.quora.com/Why-is-the-IRCTC-website-...

https://www.ecyberplanet.com/2021/02/irctc-not-...

If those don't help then 1) Clear the browser cache and cookies:

https://www.online-tech-tips.com/computer-tips/...

https://www.lifewire.com/how-to-delete-cookies-...

Try disabling all extensions to see if this helps:

https://community.box.com/t5/How-to-Guides-for-...

https://support.microsoft.com/en-us/microsoft-e...

For Edge, repair it in Settings > Apps > Apps & Features > Microsoft Edge > Manage > Repair, also reset in Edge Settings > Reset Settings.

For Firefox refresh it in it's Settings as shown here: https://support.mozilla.org/en-US/kb/refresh-fi...

Reset Chrome here:

https://support.google.com/chrome/answer/329621...

https://www.lifewire.com/how-to-reset-google-ch...

If that fails uninstall the browser (except Edge) in Settings > Apps > Apps & Features, restart PC then reinstall browser from fresh download:

Firefox download: https://www.mozilla.org/en-US/firefox/new/

Chrome download: https://www.google.com/chrome/

Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

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Not able to access IRCTC website either on web or mobile or IRCTC App from last two days_Abroad

3 answers