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Windows Store App missing and not able to Re-Register

Anonymous
2022-05-31T02:17:33+00:00

Hi Guys,

like many others my Windows Store App is missing in my Windows 10, including from Installed Apps list.

I already tried all the possible solutions found on the web, including:

sfc /scannow

DISM /Online /Cleanup-Image/RestoreHealth                            

Windows Update & Windows Apps troubleshooters

and many more.

When I try to re-register the app using PowerShell I get this error:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

error 0xC002001B: windows.licensing failed to update critical data for Microsoft.WindowsStore_12007.1001.2.0_x64__8wekyb3d8bbwe. Try again and contact the package publisher if the problem persists.

NOTE: For additional information, look for [ActivityId] 860ccddc-73ff-000a-0827-0d86ff73d801 in the Event Log or use the command line Get-AppPackageLog -ActivityID 860ccddc-73ff-000a-0827-0d86ff73d801

At line:1 char:53

  • ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
  •             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
    
    • CategoryInfo : WriteError: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], IOException
    • FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

error 0xC002001B: windows.licensing failed to update critical data for Microsoft.WindowsStore_22204.1401.3.0_x64__8wekyb3d8bbwe. Try again and contact the package publisher if the problem persists.

NOTE: For additional information, look for [ActivityId] 860ccddc-73ff-000d-4a20-0d86ff73d801 in the Event Log or use the command line Get-AppPackageLog -ActivityID 860ccddc-73ff-000d-4a20-0d86ff73d801

At line:1 char:53

  • ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
  •             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
    
    • CategoryInfo : WriteError: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], IOException
    • FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Looking at the detailed error message, the suspicious error line is:

The last successful state reached was SingletonRegisterAdd. Failure occurred

                                   before reaching the next state RegistrationChanged. hr: 0x80073CF6 

5/31/2022 12:07:51 PM 330 error 0x8007139F: While removing the request, the system failed to de-register

                                   **the windows.MRT extension due to the following error: The group or resource is** 

                                   **not in the correct state to perform the requested operation.**

Any idea on how to check with windows.MRT extension is there and is valid.

Thanks and Regards

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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6 answers

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  1. Anonymous
    2022-05-31T03:16:35+00:00

    Hi John,

    this didn't work, when I install XboxApp I get this error:

    This is my windows info:

    Edition Windows 10 Enterprise

    Version 21H2

    Installed on ‎5/‎30/‎2022

    OS build 19044.1706

    Experience Windows Feature Experience Pack 120.2212.4170.0

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  2. Anonymous
    2022-05-31T22:20:55+00:00

    For anyone reading this post, this seems to be a known bug introduced by Microsoft in April 2022, to resolve it you can download/installed this patch:

    https://support.microsoft.com/en-us/topic/may-19-2022-kb5015020-os-builds-19042-1708-out-of-band-9b5bd38a-ab3c-4ada-96b0-b754134fcd2a https://www.catalog.update.microsoft.com/Search.aspx?q=%20KB5015020

    I pretty much wasted 2 days :)

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  3. John DeV 164.6K Reputation points Independent Advisor
    2022-05-31T06:08:40+00:00

    Hell Middiu,

    If most methods still fail, You may need to consider performing a Clean Installation of Windows 10.

    Important: Back up your important personal data and files to an external hard drive or USB flash drive.

    Download the Media Creation tool(Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 10". Instructions inside the link.

    https://www.microsoft.com/en-us/software-downlo...

    Please try checking the link below for more details.

    https://www.tenforums.com/tutorials/2376-create...

    Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.

    Kindly refer to the link below on how to perform a Clean Installation of Windows by Greg Carmack - MVP.

    https://answers.microsoft.com/en-us/windows/for...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2022-05-31T03:36:48+00:00

    Also, I just tried to installed Windows Terminal downloading the msixbundle file from Github and the error is the same:

    Add-AppxPackage "xxxxxxx\Microsoft.WindowsTerminal_Win10_1.13.11431.0_8wekyb3d8bbwe.msixbundle"

    Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.

    error 0xC002001B: windows.licensing failed to update critical data for Microsoft.WindowsTerminal_1.13.11431.0_x64__8wekyb3d8bbwe. Try again and contact the package publisher if the problem

    persists.

    NOTE: For additional information, look for [ActivityId] d4a0ba1e-7499-000b-a0d1-a0d49974d801 in the Event Log or use the command line Get-AppPackageLog -ActivityID

    d4a0ba1e-7499-000b-a0d1-a0d49974d801

    At line:1 char:1

    • Add-AppxPackage "C:\Users\emilio.petrangeli\Downloads\Microsoft.Windo ...
    • 
          + CategoryInfo          : WriteError: (C:\Users\emilio...bbwe.msixbundle:String) [Add-AppxPackage], IOException 
      
          + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand
      
      

    The last successful state reached was SingletonRegisterAdd. Failure occurred

                                       before reaching the next state RegistrationChanged. hr: 0x80073CF6 
    

    5/31/2022 1:28:43 PM 330 error 0x80070002: While removing the request, the system failed to de-register

                                       **the windows.MRT extension due to the following error: The system cannot find** 
    
                                       **the file specified.**
    

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  5. John DeV 164.6K Reputation points Independent Advisor
    2022-05-31T02:49:34+00:00

    Hello Middiu,

    Good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly? What is your current Windows version and edition? Press Start then click Settings(Gear icon), select System then About.

    Please let me know if you have tried the methods below.

    Please try this if it helps.

    Please make sure to uninstall the Microsoft Store and Xbox app first.

    **Uninstall the Microsoft Store app:

    Press Windows key + X

    Click and Run Windows PowerShell as Administrator. Copy and paste the command below then press Enter.

    get-appxpackage *WindowsStore* | remove-appxpackage

    **Uninstall the Xbox app

    Open Settings then select Apps

    Under Apps and Features, find Xbox app

    Click it then Uninstall

    Once the two apps are uninstalled, install the Xbox app from the link below

    https://aka.ms/XboxInstaller

    Restart your computer then open the Xbox app

    This will prompt to install the Microsoft Store app

    Please check if the issue still persists.

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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