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Windows 10 Screen Flickering/Flashing

Anonymous
2022-04-14T01:31:01+00:00

Dear all

I hope all is well and thank you in advance for your expert opinions.

Would like to seek some advice on my screen flickering/flashing issue on Windows 10. I have looked through multiple websites/forums and implemented a number of change but the issue remains unresolved.

Background:

  • Laptop suffered a moist damage to the motherboard few weeks ago - sent in for repairs and problem was resolved. A reset was performed as well.
  • The screen started flickering after the reset - flickering comes on frequently, about 1-2x every minute. The screen will turn completely black for a split second and come back on.
  • The screen will also occasionally flash a "fault style pixel screen" type display.

Here's my laptop specs for your reference:

  • Model: ASUS UX430U
  • Windows 10 Home 21H2
  • x64
  • Processor: Intel(R) Core(TM) i7, 16GB Ram
  • Display Adapter: 1) Intel(R) UHG Graphics 620 & 2) NVIDIA GeForce MX150

Interventions & Observations:

  1. Started task manager - task manager flickered as well.
  2. Rebooted to safe mode - laptop did not flicker on safe mode
  3. Disabled hardware acceleration on system (via regedit) and Google Chrome
  4. Disabled Windows Error Reporting Services
  5. Removed my latest installed antivirus
  6. Updated my intel and NVIDIA graphics drivers manually - tried both newer and older versions (randomly). - some version seems to elicit less flicker?
  7. Reduced graphics quality to "performance" and not "image quality" mode.

Other comments:

  • The laptop screen was previous replaced due to a faulty LCD/LCD cable. (Refresh rate fixed at 57 Hertz)

Am hoping (and still hopeful) that this is a software/driver issue that is causing the issue, rather than it being a hardware or LCD issue that requires another trip down to the service center.

Looking forward to your responses.

Thank you

Jay

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-04-14T02:13:49+00:00

    Hi HJX. I'm Greg, ten times awarded Windows MVP, here to help you fix this.

    1. Try these fixes for screen flickering in Windows 10:

    https://www.howtogeek.com/721510/how-to-fix-scr...

    https://www.lifewire.com/fix-screen-flickering-...

    https://www.guidingtech.com/fix-screen-flickeri...

    https://www.makeuseof.com/tag/fix-windows-10-sc...

    https://windowsreport.com/fix-laptop-screen-fli...

    (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://avita.zendesk.com/hc/en-us/articles/360...

    https://support.microsoft.com/en-us/windows/tro...

    https://www.windowscentral.com/how-fix-screen-f...

    https://www.youtube.com/watch?v=5Vl3EmyZX2s

    https://www.youtube.com/watch?v=36DNCo9aR-0

    1. The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

    Make sure you have updated the Display driver from the PC or motherboard maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

    If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

    or the Nvidia GeForce scanner here: https://www.nvidia.com/tr-tr/geforce/geforce-ex...

    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    You can also try installing the driver in Compatibility Mode:

    https://social.technet.microsoft.com/Forums/win...

    Then you will know you've tried everything in addition to Windows Update drivers.

    Adjust the screen resolution until it fits and looks best at Settings > System > Display.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    2 people found this answer helpful.
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