Share via

Media Creation Tool - error code 0X80072F8F - 0X20000

Anonymous
2022-04-22T18:06:56+00:00

I have a Dell computer from 2011. I'm trying to upgrade from WIN7 to WIN10.

I got an error message when trying to run the MediaCreationTool21H2.exe. It says to reference the error code 0X80072F8F - 0X20000. Any suggestions would be appreciated.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

  1. Anonymous
    2022-05-13T09:12:08+00:00

    Some server that the MediaCreationTool21H2.exe tries to talk to apparently no longer speaks the old TLS 1.0 security protocol, but Windows 7 SP1 still has the newer TLS 1.1 and TLS 1.2 disabled by default, resulting in this error code right at the start. So I had to first run the “Easy fix 51044” MSI to make a few registry changes to enable the more recent TLS versions, and then Media Creation Tool - error code 0X80072F8F - 0X20000 no longer appeared.

    The newer operating system booted from the installation ISO image won't have that TLS-version limitation, so using that should be another solution to the same problem.

    Details:

    https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392#bkmk_easy

    2900+ people found this answer helpful.
    0 comments No comments

Answer accepted by question author

  1. Anonymous
    2022-04-23T03:34:50+00:00

    Hi

    Welcome to the Microsoft community.

    This issue might be because of several reasons such as the security software you may have installed on the computer, any program or application running on the computer at the back ground or due to some errors in the hard drive of the computer.

    Please try the methods below and check.

    1. Go to C:\Windows\SoftwareDistribution\Downloadand delete all filesin that folder.
    2. Press Windows + Xkey on the keyboard.
    3. Go to Command Prompt as admin
    4. Type this command "wuauclt.exe /updatenow"
    5. Press Enter

    If the issue persists, Perform the Clean Boot.

    Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot

    How to perform a clean boot in Windows

    (Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem. These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track.)

    Looking forward to your further news.

    You are welcome to reply to this topic at any time, and sincerely thank you for your support of Microsoft products and services.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist


    * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

    * Please check and vote this answer if it helps as it will be beneficial to more community members reading here.

    400+ people found this answer helpful.
    0 comments No comments

242 additional answers

Sort by: Most helpful
  1. Anonymous
    2022-04-23T19:37:55+00:00

    I am having this same exact problem, but when I go into the command prompt and type in "wuauclt.exe /updatenow" and press enter nothing happens.

    300+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-04-26T15:19:16+00:00

    HI, I am having the same problem, when I type wuauclt.exe /updatenow it does nothing? I still get errors 0X80072F8F - 0X20000 when trying to load windows 10 media creation tool.

    100+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-05-02T12:59:23+00:00

    I'm having this same issue and nothing seems to work. I've done everything I've read in every thread and nothing has worked. I'm still in a clean boot environment with nothing in my SoftwareDownloads\Downloads folder and Windows 7 updated completely. Please help!!! I've paid for my Windows 10 key and cannot get past the 1st step of downloading the tool to actually get Windows 10...

    80+ people found this answer helpful.
    0 comments No comments