Hello , sorry about your problems. My name is Marco and I will do my best to help you.
Is synchronization enabled in your Windows?
Just go in Start > Settings > Accounts > Windows backup.
Check if the boxes to remember your applications and preferences are enabled. If not, activate them.
Now reboot the pc and check if it fixed.
Otherwise you can do the commands below to check and correct the system files.
Step to run the System File Checker tool (SFC.exe) (DISM)
Note: Respect the spaces or simply copy / paste the commands.
- Click on windows start button, type CMD
- Right click on " prompt command " and " run as admin "
- Now type this commands
DISM.exe /Online /Cleanup-image /Scanhealth
- Press Enter.
- Then, this command and Enter.
DISM.exe /Online /Cleanup-image /Restorehealth
- Then make the following commands.
sfc /scannow
When the scan is finished, check if there are any errors detected.
Restart the computer and check if it is now fixed.