Volume slider doesn't work/remains at 100% no matter how I try to alter it

Question

Volume slider doesn't work/remains at 100% no matter how I try to alter it

Anonymous

Every time I restart my computer, the volume slider breaks and no matter what percent it's on, the volume stays at its highest. Even if I open Sounds and try and change the slider there, the only way to change the volume is on the actual player (VLC/youtube etc).

I figured out I could fix the problem by disabling the Synaptics Audio Driver, restarting, and enabling it again. But then the next time my laptop restarts, it stops working again and it's driving me crazy. I don't want to keep fixing it constantly, I want to keep it from happening. I'm sure it's a driver problem but all my drivers are up to date so I don't know what else to do. Help?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Good Day BubsRenker,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Playing Audio and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Sound and Video Game Controllers

-Look for Audio driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

-Go to Control Panel

-In Control Panel, select Large icons from the View by drop down menu.

-Select Sound.

-Select the Playback tab

-Right click the Speakers and click Enable.

-Right-click it again and select Set as Default Device.

-Right click Speakers and click Properties.

-Click the Levels tab, then drag the volume slider towards the largest value.

-Click on Advance Tab

-Uncheck the box to "Allow Application to take exclusive controls on this device"

-Click OK.

Restart your computer and check the audio.

If issue persist, let's download the updated driver

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer and post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 2

Hi, so the problem isn't fixed after all. The laptop is still restarting and updating (by itself automatically, without an option to opt out) and just breaks everything I fixed. Now the audio drivers are failing even worse; the volume slider still keeps breaking and now my speakers keep making a fuzzy buzzing noise every time I play audio. How do I fix it permanently without Windows deciding to helpfully undo everything I change?

Answer 3

Anonymous

Cheers, those first two steps did the trick and it's working again. Hopefully for good, but if starts breaking again I'll go on and follow the further steps to update. Thanks for the help, much appreciated!

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Answer 4

Anonymous

Thanks for replying, but managed to fix it with some steps from another user!

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Answer 5

Anonymous

Have you installed both Bios & all drivers from that laptop makers support site, and not used win update for optional updates?

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Volume slider doesn't work/remains at 100% no matter how I try to alter it

4 additional answers