File manager does not let me create folders anymore

Dear Greg and people who might have the same problem: I RESOLVED THIS -- I am super proud of myself and google and reddit, where this solution was listed in slightly modified form than applied to my situation:

Go to RegEdit -- HKEY_CLASSESS_ROOT\Folder (or folder) and the first entry on the right "Default" needs a value set ("Folder" or "folder") from whatever it was before: in my case it was falsely set to "xlf_auto_file" the guys on reddit had 2 different variants. Make it into "folder" and tada: WORKS IMMEDIATELY.

VERY HAPPY CAMPER HERE! And remember: If I can do it -- -you can do it!

Hi Benedict,

Thanks for pasting this comprehensive instruction. However, this is what I have already found in my previous google search and it didn't do the trick up to the point of reinstalling Windows. Which is precisely what I don't want to do and also why should I have to do this? I was simply typing on my laptop in a separate app and did absolutely nothing and the problem occurred. It is clearly a fault in Windows and must be fixed by Microsoft. Or -- alternatively -- someone from MS should tell me what to do to Windows to a) fix it and b) prevent this from happening again.

Also strange is that I cannot create a new folder in any other way either. Meaning the right-click menu literally shows under "New folder" > (Empy) ---- ???

And the shortcut key combination does absolutely nothing.

Another weird thing is that now the list under "New" in File Manager is very long and also lists apps that I have never used to create documents, like Power Point. The top item is not "Folder" anymore but "Shortcut" -- it is also not listing the original items of this drop-down menu is what I'm trying to say. So please if anyone has ever heard of this problem and found a solution that does not involve a complete reinstall (it would be my second), please share your insights. I have no malware and no virus. Windows is completely updated and yes, I have restarted the machine.

Thanks.

Dear Greg,

Many thanks for the time you've taken. I have also already found this potential fix, however, I am just a user truly short on time and I do not want to go there, if you know what I mean.

I cannot understand this problem at all. I really believe it is internal of Windows 11 and it should be fixed by Microsoft. A user who literally did nothing but work in non-MS apps on her laptop cannot be expected to go through all of this. It's like the entire "New" menu has changed in File Manager. There never used to be a list like that. I have downloaded exactly no apps. Especially not yesterday. Okay, I've got Adobe and WinZip (scary). But apart from that only CC cleaner and various legitimate browsers. There is no malware.

There is nothing here. It is a bug. But MS has not responded yet to my request.

Therefore, I have contacted my PC guy who did the original Windows install (minus X-Box and minus all the other Windows **** sending ads and most of all minus OneDrive, which doesn't work either really). So these are all my sins, and really, nobody can make me use XBox or OneDrive and all the other things they want you to buy.

MS focused so much on a bad "user experience" because getting rid of the stuff was so complex that I had to consult a consultant for the first time since Windows 3.1 that I am about to revert to Windows 10, but that would mean burning money.

I want my WordPerfect back. And DrDos and my 787 with monitor. WordPerfect always worked. :/

Hi, I'm Benedict. I'm here to help you.

Please try these possible fixes:

1 - Restart the Windows Explorer in Task manager > Processes, or to do this:

• Press Ctrl + Shift + Esc simultaneously in your keyboard to open Task manager.
• In the Processes tab, look for Windows Explorer, right-click on it and select Restart. This will make your taskbar and desktop icons disappear for a short time. Once everything goes back to normal, kindly check if that sorts the issue out.

2 - Check if there are pending updates to install in the Windows Update settings. If so, download and install the update(s).

3 - Scan your PC for any malware that might be causing the said issue:

• Run a Microsoft Defender Offline Scan: https://support.microsoft.com/windows/help-prot...
• Run a scan with the free version of MalwareBytes, you can download it here: https://www.malwarebytes.com/mwb-download/

Once installed, open it and go to Settings > Security tab > enable all options under "Scan options." After that, close the Settings and click on Scan button to start scanning. Quarantine the detected threats, if any, then restart your computer and run a scan again until no more detected threats.

• Run a quick scan (or full scan if the quick scan didn't help) of Microsoft Safety Scanner that can be downloaded here:

https://docs.microsoft.com/windows/security/thr...

• Use the Windows Malicious Software Removal Tool:

For 32-bit x86-based systems: https://www.microsoft.com/download/details.aspx...

For 64-bit x64-based systems: https://www.microsoft.com/download/details.aspx...

4 - Perform a System Restore, to revert your system settings back to a point prior to system updates or changes that might have caused the said issue. See the steps here: https://support.microsoft.com/windows/use-syste...

5 - Try creating a local account or new user account and see if that issue will still occur from there. If not, then your current user profile could be corrupted. To create a new user account, follow the steps from either of the links below:

https://support.microsoft.com/windows/20de74e0-...

https://www.elevenforum.com/t/add-local-user-ac...

6 - Perform a repair install of Windows 11. This process will install Windows 11 over the existing installation of Windows 11 on your system drive, using your USB installation media or ISO file (detailed instructions are given in the link below). Performing this can repair corrupted/broken operating system files while preserving your personal data/files, system settings, and installed apps including third-party apps. Go to the link below and follow the steps provided by Shawn Brink, a trusted Windows Insider MVP.

Repair Install Windows 11 with an In-place Upgrade: https://www.elevenforum.com/t/repair-install-wi...

Regards,

Benedict P.

Standard Disclaimer: There are non-Microsoft websites mentioned above. These pages appear to be providing accurate, safe information. Watch out for ads on those sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on those sites before you decide to download and install it.

Dear Greg,

I understood what you meant I think. However, as mentioned, I had an IT professional customize my laptop including a removal of all the stuff that I don't need but that is part of Windows 11 and super difficult for a normal user to get rid off. Like OneDrive, like X-box etc. and if I do a repair install of Windows 11 I will have all that stuff back and I will have to re-customize everything else anyway when I do that (like everything including letting Windows know what seems so super complicated to it like I'm in Germany and need English in Windows and I have a German keyboard, it takes forever to get these settings to stick).

I cannot understand how I do nothing except use the computer and this bug occurs and Microsoft doesn't even care to provide a fix for me -- as in I am the paying customer and they get me the service that I have already paid for. Instead, I am supposed to work for Microsoft and fix their bug. I cannot do this because my time is super short (I have a different job) and I am on the move (hence, the laptop). I am massively upset about the lack of a fix here. Thanks anyway.