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PC not visible in W10 network

Anonymous
2022-04-24T13:24:30+00:00

I have 2 PCs on my home network, call them A & B. On PC A under network in Windows Explorer both PCs are visible and A can access shared folders on B. On PC B under network in Windows Explorer only B is visible and A is not visible. A had a recent reinstall of W10.

I have done all the usual stuff such as setting discovery and file sharing to on and updating drivers. Followed all the threads I can find about Windows services settings. Nothing works. I know this is a common problem because there are so many threads about it but none of them seems to provide a solution. Tried Windows live support several times but they seem to know less about it than I do at this stage.

It seems Microsoft doesn't want to see this solved because then they might as well reinstate Homegroup but I'm asking again anyway.

PC A

Device name     DESKTOP-A

Processor           Intel(R) Core(TM) i5-4288U CPU @ 2.60GHz   2.60 GHz

Installed RAM    8.00 GB

Device ID            3EF485D2-B10A-4BF8-8D39-DA033C00D5FF

Product ID          00326-10000-00000-AA499

System type       64-bit operating system, x64-based processor

Pen and touch   No pen or touch input is available for this display

Edition  Windows 10 Home

Version 20H2

Installed on        ‎28/‎03/‎2022

OS build              19042.1645

Experience         Windows Feature Experience Pack 120.2212.4170.0

PC B

Device name     LAPTOP-B

Processor           Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz   1.19 GHz

Installed RAM    8.00 GB (7.67 GB usable)

Device ID            89F86F1B-D665-4057-ADB6-F40CE69ED539

Product ID          00325-81750-05119-AAOEM

System type       64-bit operating system, x64-based processor

Pen and touch   No pen or touch input is available for this display

Edition  Windows 10 Home

Version 21H2

Installed on        ‎16/‎03/‎2021

OS build              19044.1645

Experience         Windows Feature Experience Pack 120.2212.4170.0

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2022-04-25T02:28:47+00:00

    Hi

    Welcome to the Microsoft community.

    Your problem may be caused by DNS error. You could find its IP address on another unrecognized computer, and then use IP to access it to see if you could recognize and connect? Or did one of your computers become a public network due to reinstalling network properties?

    At the same time, you could try a network reset, reset all networks and reconfigure network sharing settings to see if the problem still exists?

    Looking forward to your further news.

    You are welcome to reply to this topic at any time, and sincerely thank you for your support of Microsoft products and services.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

    * Please check and vote this answer if it helps as it will be beneficial to more community members reading here.

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