Share via

Windows Defender Offline Scan is not working

Anonymous
2022-06-13T17:09:05+00:00

Can you solve this problem as I cannot perform a "Windows Defender Offline Scan" in my Windows 10 pc. When I click on "Settings > Update and Security > Windows Security > Virus and threat protection > Scan Options > Microsoft Defender Offline Scan > Then I click on Yes but the Scan did not start , even it did not restart my pc to start the scan. I ran "sfc /scannow" and "DISM" tool to check whether any system files are corrupted or not , it repaired those files and I restarted my pc but the MS Defender Offline Scan did not start to scan my pc. I created a new user account but the problem still persists. Now , what could be the ultimate solution for this problem ? Will I reset my Windows 10 pc or Will I reinstall Windows 10 or Will I perform an in-place upgrade ? ( I have Windows 10 Version 21H2 , Build Number :- 19044.1741).

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-06-14T01:30:10+00:00
    1. I have no third party antivirus installed in my Windows 10 pc alongwith Windows Defender.
    2. My Windows 10 is up-to-date. I have the latest Build of Windows 10 (21H2, Build 19044.1741)
    3. I have no pending updates in Windows Update.
    4. All of the Startup apps are disabled.

    30+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-06-13T17:46:14+00:00

    Hello SubhabrataAdhikari, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that Defender's offline scan is not working;

    Uninstall antivirus;

    If you have installed any third-party antivirus, uninstall it completely to avoid conflicts between programs;

    Check for new updates on Windows Update;

    Press Windows key + i and go to Update and Security;

    Click Check for updates and do ALL pending updates;

    Do a clean boot;

    Press together the keys: Ctrl + Shift + Esc to access the task manager;

    Click on start and disable all programs that start with Windows;

    Restart your PC and try running Defender Offline Scan again;

    Hope this helps, see you soon!

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2022-06-14T13:38:18+00:00

    Dear SubhabrataAdhikari,in this case I suggest you try to perform the in-place upgrade;

    If you have questions about how to do it, follow the instructions provided by agent Paul Sey at the link below:

    https://answers.microsoft.com/en-us/windows/for...

    Hope this helps, see you soon!

    5 people found this answer helpful.
    0 comments