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My Computer Keeps Crashing due to Memory Issues

Anonymous
2022-06-13T13:43:39+00:00

I kept getting blue screens with errors like:

Memory_Management

IRQL_not_less_or_equal

I have windows 10. My Motherboard, CPU, GPU, RAM are all new.

I have tried with xmp on/off.

Different sticks of ram.

Ram is in the correct slots (2-4)

I ran a memory diagnostic and then got a popup saying "Your computer has a memory problem".

I have no idea what to do.

Here is my Memory.dmp file https://www.dropbox.com/s/hrjm4a7tfvm3m46/MEMORY.DMP?dl=0

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-06-19T10:52:28+00:00

    Hi Dave,

    I have upgraded to windows 11 (clean install) and reinstalled all the drivers, changed my keyboard/mouse and I'm still getting crashes....

    4 people found this answer helpful.
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  2. DaveM121 867.7K Reputation points Independent Advisor
    2022-06-13T14:20:36+00:00

    Hi Ben_862

    I am Dave, I will help you with this.

    Your Memory.dmp file is 2.7GB in size, please zip up that file to vastly reduce its size and re-upload that file

    Also, check in C:\Windows\Minidump to see if there are any minidump files, and if there are, please upload those as a separate download.

    I will then analyze your dun files for you.

    2 people found this answer helpful.
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  3. DaveM121 867.7K Reputation points Independent Advisor
    2022-06-14T15:05:21+00:00

    H Ben

    Those new minidump files indicate a Windows driver associated to an input device is causing your system to crash, do you have any specific mouse, keyboard or game controller connected to your PC that requires manufacturers device drivers?

    1 person found this answer helpful.
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  4. DaveM121 867.7K Reputation points Independent Advisor
    2022-06-13T15:02:41+00:00

    Hi Ben,

    Your dump files just indicate memory (RAM) corruption no specific driver is listed

    1

    The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors

    2

    If no RAM errors are found, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    https://answers.microsoft.com/en-us/windows/for...

    1 person found this answer helpful.
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  5. Anonymous
    2022-06-13T14:54:51+00:00

    Hi Ben_862
    I am Dave, I will help you with this.
    Your Memory.dmp file is 2.7GB in size, please zip up that file to vastly reduce its size and re-upload that file

    Also, check in C:\Windows\Minidump to see if there are any minidump files, and if there are, please upload those as a separate download.
    I will then analyze your dun files for you.

    Hi Dave,

    Thanks for you reply and help!

    Here is the zipped Memory.dmp and the Zipped Minidump's

    Zipped Minidump's: https://mega.nz/file/uE1GUIKS#fz5MXzGKQvcgRbssgNULwUr67fUuWR9RXpGXD_QLIIc

    Zipped Memory.dmp: https://mega.nz/file/zRNggR4A#oc_xFX_C8A2x6nwuypNJA0dLgrPlZMi9Ai_CH0ChxRk

    Ran out of Dropbox space so I used Mega.

    Let me know if you need anything else!

    I really appreciate your help,

    Thanks

    Ben

    1 person found this answer helpful.
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