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Citrix ICA file not opening on Windows 11 Home

Anonymous
2022-07-08T22:40:00+00:00

How do you actually open an ica file on Windows 11 home?, I tried looking for the file type by looking the app by file type on default apps but it isnt there, and when trying to open it the old way: right click on the file, then open with, and choosing always use this app to open this kind of files, the whole option is non existant as well. The file tries to open with internet explorer once I try to open it from edge.

Edit: btw I already reinstalled CItrix twice, once from their website and once from the MS Store and on both situations this happens, the only way I can make it work is if I tell windows to open it up by using citrix itself, but thats not good since every time I will need to look up the downloaded file and then tell Windows to open it manually with Citrix.

Windows for home | Windows 11 | Settings

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  1. Anonymous
    2022-07-10T03:15:33+00:00

    Hi LJTR21,

    Welcome to Microsoft Community. I'm Mosken, let me help you.

    According to your description, I knew that you are modifying the default opening method of .ica files, and the type was not found when you modified the file type at that time, even if you have tried to reinstall the application. Is that right?

    First, I suggest you try right-clicking the type of file > Properties*, then click "Change" in the image below, and then try to select your application, if your target application is not in the existing list, click "More apps" > "* Look for another app on this PC*", then navigate to your app installation path and select your app (.exe), and check “Always use this app to open ICA files", then OK.*

    Also, have you checked that if there are any relevant settings in the app? I suggest you try it.

    The above steps are provided based on the information I have learned so far, and hope that could help you a little. If the problem still exists, please provide us a full PSR from the beginning, through the whole process, and until the error message is displayed, so we can further investigate.

    Best Regards,

    Mosken-MSFT | Microsoft Community Support Specialist

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