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Lan / Ethernet adapters not showing up

Anonymous
2022-06-03T20:36:38+00:00

Under network adapters I cant find my Lan / Ethernet adapters to connect to the internet. My ethernet was working fine yesterday. I updated and rebooted my OS and did a clean up and reset of my network devices, but still not reading my ethernet cable when I plug it in. Just wondering where I can find the ethernet adapter drive to install it or if my ethernet network card is broken. Though I thought even with a broken network card it still shows up under network adapters with an exclamation point.

In the command prompt under Ethernet adapter media state, it says "Media disconnected"

Also its not my ethernet cable (tried multiple cable), router or modem, my other devices are working fine.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-06-03T21:16:39+00:00

    Hi, I'm Robinson, and I’m happy to help you today.

    I know how frustrating this may be for you but I'll do my very best to help you.

    Here is some troubleshooting that you can try and should fix the problem.

    Solution 1: Run the hardware troubleshooter

    1-Right-click on Start then click on Run

    2-Type: msdt.exe -id DeviceDiagnostic and click on Ok

    3-Click on Next and follow the instructions

    Solution 2: Run the Internet troubleshooter

    1-Click on Start then click on Settings

    2-Click on Update & Security

    3-Click on Troubleshoot then click on additional troubleshooter

    4-Select the Internet connections and click on Run

    Solution 3:Reinstall driver. You should be able to find the correct driver for your Ethernet adapter on the website of the manufacturer of your motherboard or computer.

    Solution 4: Restore Windows to a previous point before the problem.

    1-Restart your computer while holding the SHIFT button

    2-The Advanced Startup menu will open on the boot.

    3-Go to Troubleshoot.

    4-Now, go to Advanced Options > System restore

    5-Select a restore point and click on next to restore

    10+ people found this answer helpful.
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