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My Windows can't remove an antivirus.

Anonymous
2022-06-29T02:10:15+00:00

When i go to the Windows protection at my pc , i can see that he is not being used , so i came to my configurations and there was "avira" my old antivirus , and i can't remove it of the main protection , i want to activate windows as my protection , but my pc says avira is the main , and it is already uninstalled , so i dont know what i do , can someone help ?

Windows for home | Windows 11 | Security and privacy

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  1. Anonymous
    2022-07-03T05:48:37+00:00

    Hi Bernard.

    I have a similar experience.

    My Dell laptop came pre-installed with free 15-months McAfee Anti-virus protection.

    Just prior to expiry of the protection, I decided to switch over to Windows Security.

    I did both methods of McAfee App Removal, i.e. the Standard Windows Removal and when I still couldn't switch over to Windows Security, I downloaded the MCPR as suggested by McAfee and ran it.

    Still didn't work and Dell Support helped me to reinstall something and it still didn't work.

    As a result I have been without protection for quite a number months.

    What went wrong?

    Thanks.

    Lee

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  2. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2022-06-29T02:49:29+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, I know some of these steps are already done, you have just skipped it if you think it will have the same result.

    Method 1. Remove From apps:

    . Click the Windows icon in the lower-left corner of your screen.

    1. Click Settings → System → Apps & features.
    2. Click the Avira product and then Uninstall.
    3. Follow the uninstallation process.

    Method 2. Remove from control panel apps.

    Press Windows key + R then type in:

    appwiz.cpl

    Look for Avira> Right click then click uninstall

    For reference: https://support.avira.com/hc/en-us/articles/360...

    Let me know how it goes and I hope that helps.

    Bernard

    Independent Advisor

    1 person found this answer helpful.
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