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Asus laptop stuck in aptio setup utility

Anonymous
2022-07-04T09:53:44+00:00

My Asus laptop is stuck in a loop which makes it restart and enter the Aptio setup utility mode time and time again. I've tried restarting and adjusting the boot options and only once did it come out of the loop and I had to plug in a hard drive and press any key (both did not have any effect). Since this is stressing me out: does anyone have any suggestion on what to do?

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 892.6K Reputation points Independent Advisor
    2022-07-04T17:34:59+00:00

    Hi Meinke,

    If you cannot access that, there may be a problem with your BIOS, the best option is to take your PC to the repair centre, to have it tested.

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  2. DaveM121 892.6K Reputation points Independent Advisor
    2022-07-04T11:18:44+00:00

    Hi Meinke,

    Please try this method.

    One the Boot menu enable Launch CSM

    On the Security menu disable Secure Boot Control

    Select Save & Exit and press Yes

    Press the Power Button on your system for 5 - 10 seconds to perform a hard shut down

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

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  3. Anonymous
    2022-07-04T10:48:15+00:00

    Hi Dave,

    When I checked it, the internal hard drive was the default boot device, I assume that that means the same as the primary device? After saving and restarting, the BIOS started again..

    Thank you so much for trying to find a solution!

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  4. DaveM121 892.6K Reputation points Independent Advisor
    2022-07-04T10:31:39+00:00

    Hi Meinke

    I am Dave, I will help you with this.

    Boot into BIOS, then find the option to apply defaults and do that

    Find the boot priority order, is the internal drive set as the primary boot device?

    Check to ensure Secure Boot is enabled and CSM is disabled

    Save those settings and restart your PC to see if it boots correctly into Windows.

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  5. Anonymous
    2022-07-04T09:59:12+00:00

    Asus support, they will show how to run diagnostics on boot

    For bios, set system defaults, and ensure nothing is plugged in when re-booting

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