Hey Kip. I'm Greg, 10 years awarded Windows MVP, here to help you.
Try these fixes working for Xbox controllers:
https://helpdeskgeek.com/help-desk/xbox-control...
https://windowsreport.com/xbox-one-controller-u... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)
https://www.technewstoday.com/xbox-controller-n...
https://www.alphr.com/xbox-controller-wont-conn...
https://appuals.com/fix-xbox-one-controller-won...
(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)
https://www.lifewire.com/xbox-one-controller-tr...
https://www.makeuseof.com/tag/how-to-fix-xbox-o...
https://support.xbox.com/en-US/xbox-on-windows/...
https://gaming.stackexchange.com/questions/2877...
One of those usually works. If not then contact Xbox Support:
https://support.xbox.com/en-US/contact-us
You can also post in the Xbox forums and ask for an Ambassador who are the MVP's of Xbox:
https://forums.xbox.com/en-US/home
I hope this helps. Feel free to ask back any questions and keep me posted.
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