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casting to tv no sound

Anonymous
2022-06-06T11:56:51+00:00

In windows 11, casting to tv every time when using laptop, then I used wireless headphones. This was paired with windows 11 in Bluetooth and devices. After said use I disconnected the wifi headphones and continued casting to my tv but the sound only came through my laptop not my tv. I did a windows Recovery and that did not work. So now do I have to go to Bluetooth Devices go to Audio locate my TV then select Remove device and I guess there's a way to re-install it? I don't want to do that because that might screw things up more and I might not be able to correct it. Any help? Thanks.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-06-10T00:12:19+00:00

    Thank you so much Kirk for trying to help but I tried your way many times and it did not work. So actually in Windows 11 (this all has to be done while casting to your TV) I had to go to Settings > Sound and turn off the laptop's internal speakers. Go to the Taskbar go to Volume and click the arrow to the right of the it's slider, in the Volume drop down go to the bottom and select More Volume Settings. That will open System Sound, in the 1st selection click on the Digital Output arrow on the far right. It will then show selection choices of Speakers then Digital Output, select the Digital Output arrow and on the far right choose Allow.

    What I found out through trial and error is that Device Detection will not detect a TV device that has already been accepted into Casting. And you have to reset your TV in order to completely remove it from Windows 11 Casting. And I wasn't about to go through ALL of that. I had even removed and reinstalled (as Microsoft Help instructed) the adapter drivers for Sound or Bluetooth Sound or whatever and it still didn't work.

    I'm sure you might find a better way to do this and if so please let me know. But again thank you and pass this information along to help others. Have an awesome one.

    Regards,

    RedRojo

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  2. Anonymous
    2022-06-07T03:13:01+00:00

    Hi,

    Thanks for your post in Microsoft Community.

    Can you hear sound when you first start using bluetooth headphones?

    If the Bluetooth headset can be used normally, but when the Bluetooth headset is disconnected, the playback device becomes a computer, maybe you need to adjust the audio output device in the computer.

    After disconnecting the bluetooth headset, open settings - system - sound - select where to play sound - select TV playback

    Or click More sound settings below - select the device your TV uses.

    If there is no TV or related device selection here, it may be that the projection method you are using does not support audio transmission. It is recommended to change the projection method or use a cable connection.

    Please feel free to let me know how it goes.

    Kirk | Microsoft Community Support Specialist

    * Beware of scammers posting fake support numbers here.

    * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

    * Please check and vote this answer if it helps as it will be beneficial to more community members reading here.

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