That link gives me an analysis tool, and a link which both suggest I use windows update, I've looked down the list, no d2360, there is a 2360 PCL 3 but that gives a "printer not installed" pop up
HP deskjet d2360
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I've tried installing this printer, HP sends me to windows update, which gives me various HP, hewlett packard and Hewlett-packard options, no d2360. I've tried a few different drivers, in the hope they might work enough with this printer, but unsurpisingly no luck. Has anyone had one of these work for them, and if so, which driver did you use? I've got windows 11 home, last PC I used the printer with was running windows 8.
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2022-07-16T10:01:10+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M 40,820 Reputation points Independent Advisor2022-07-16T10:12:54+00:00 Sorry to hear the link didn’t work. It’s a recent file too.
Do you have the original installation media for the printer? If yes then you could install those drivers using compatibility mode.
As the last supported OS was Windows 2000 then the printer may be too old.
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Anonymous
2022-07-16T10:04:50+00:00 When I clicked through the link its an amazon drive
"Not Found
This shared content is unavailable or has been removed by its owner.
Please verify the URL or contact the owner."
Encouraging if there is a fix, but that link no longer works
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Virginia M 40,820 Reputation points Independent Advisor
2022-07-16T09:47:34+00:00 Hello, I’m Virginia, I have 20 years of expertise in fixing my own & friends’ PC problems.
Sorry to hear you’re experiencing problems.
A user on the HP forum has the same problem
https://h30434.www3.hp.com/t5/Printer-Setup-Sof... & there’s a reply which fixed their problem.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.
Thoroughly research any product which is mentioned here before you decide to download and install it.
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Anonymous
2022-07-16T09:37:39+00:00 You install full software from HP support, that's if HP supports win11 for this printer