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How can I factory reset my PC if i can't access start or my settings?

Anonymous
2022-07-31T19:17:54+00:00

I have been having issues with this computer for awhile and i just want to factory reset it to try and fix it. I cannot click on start or open settings. If i try the screen flashes white and closes all open applications. Please help. Thank you

Windows for home | Windows 10 | Settings

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  1. DaveM121 869.3K Reputation points Independent Advisor
    2022-07-31T19:50:42+00:00

    Hi Alistair,

    I am Dave, I will help you with this.

    Restart your PC, if you cannot access the Start menu to shut down, on your Desktop, press Alt + F4 to open the Shut Down dialog.

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

    200+ people found this answer helpful.
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  2. LightJack 05 2,575 Reputation points Volunteer Moderator
    2022-07-31T23:40:01+00:00

    Hi,

    in addition to Daves's reply, you can also hold shift and click restart on the login screen.

    This is sometimes easier to do.

    Regards,

    LightJack

    100+ people found this answer helpful.
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