Windows 10 default apps turns into Jpeg icons

Hi Benevolence-

I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

When did the issue happened? Is there any changes before the issue occur?

Kindly go to settings > update and security > troubleshoot > additional troubleshooter > Windows Store apps > run troubleshooter.

Also,

Run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

Perform SFC Scan and Repair Windows Image

-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.

SFC /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Quick note: While the command is running, it's expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

3. Close the command prompt and restart the computer.

Please let me know what will happen. Hope this will help and have a blessed day!

Thanks,

Kevin B.

Independent Advisor

Hi Benevolence-

Thank you for keeping me posted and I do apologize for the inconvenience.

Kindly follow the steps below to reset the icon cache of your computer. This will allow the computer to rebuild the icons on your windows.

Make sure that no application is open on your computer.

1. Open the command prompt as administrator on your computer
2. Type the below command and press enter

cd %homepath%\AppData\Local\Microsoft\Windows\Explorer

Note: Command above should take you to the explorer folder path

3. Type the below command and press enter

dir iconcache*

Note: The result should display all iconcache entries on your computer

4. Type the command below and press enter

taskkill /f /im explorer.exe

Note: Once the command above is executed, it will terminate the explorer process. The desktop background and taskbar will disappear on your computer but it will only be temporary. The explorer needs to be terminated to delete the iconcache on your computer.

5. Type the command below and press enter

del iconcache*

Note: The command above will delete all iconcache on the explorer folder

6. Type the command below and press enter

dir iconcache*

Note: If the process is successful on the 5th stage then the result should display no iconcache on the list. If you still see iconcache listed, it means that there is an open application that uses the icon. Kindly close all application and repeat the process

7. Type the below command and press enter

Explorer.exe

The command above will start the explorer process on your computer which will bring back the desktop background and taskbar on your computer

Close the command prompt to complete the process and check if the icons are back to normal on your computer.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

Hello there, thank you for assisting me but what you have told to me do doesn't do anything and the problem is still existing.

SFC scan doens't work too.