Share via

BSOD on MEMORY_MANAGEMENT, help needed

Anonymous
2022-06-05T18:53:51+00:00

Hi there,

I am having constant bsods with my new laptop pc that I bought back in mid April. The laptop worked fine for the first month, but started to show issues from the 24th of last month. Not only games started to crash constantly, many blue screens started to appear as well and I was unable to find the culprit.

Error codes included "kernel heap corruption", "kmode exception not handled" , "memory management", and others that I may have forgotten. Most of the bsods happen during gaming, with the exception of "memory management", which happens even on idle. I have tried various ways to try to solve the problem, such as sfc /scannow, chkdsk /f, dism, updating and rolling back different drivers, uninstalling apps, antivirus scans, but none of the above worked as the bsods keep showing up.

As one of my last resorts, I decided to do a system factory restore a few hours ago and hope it works, but sadly the bsod appears again. It first appeared during the user setup after the system restore. After it restarted, I was able to setup the laptop but not long after signing in, it bsod again. Both bsod's error code are "MEMORY_MANAGEMENT". I really need help on what to do now.

Below I attach the 2 minidump files of the bsod that occurred after I restored the laptop 

https://1drv.ms/u/s!AjEOEZlTIwJNh1tBprImbxjNEGYq

https://1drv.ms/u/s!AjEOEZlTIwJNh1om9-XYAGHdehgi

Thanks in advance,

Dom

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-06-05T19:46:53+00:00

    Hi Dom1223,

    I'm Paul and I'm here to help you with your concern.

    MEMORY_MANAGEMENT BSOD error is mostly caused by a faulty RAM/Memory so I will first recommend that you test the RAM using MEMTest86. Make sure to have at least 8 full passes for a near conclusive result.

    Follow the guide from the link below.

    https://www.tenforums.com/tutorials/14201-memte...

    Let me know the result.

    Thanks.

    Standard Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-06-06T18:48:00+00:00

    Yes, the best option is to bring your PC to a technician to check and replace the RAM.

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2022-06-05T21:59:32+00:00

    Hello,

    I followed the instructions for the memtest86 but was unable to boot it. It says "Secure Boot Violation" when I tried to boot it with the flashdrive, and I was unable to turn off secure boot in the BIOS menu as it was greyed out. Any help?

    8 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-06-06T00:01:11+00:00

    UPDATE:

    So it seems that memtest86+ (the link you've given me) needs secure boot diabled but memtest86 doesn't, so i was able to boot with the latter option. However, a minute into the test it said failed, it aborted due to too many errors. I tried it again and the results were same. According to the results I got over 10000 errors during test 3 and 4 during both test respectively.

    Is it safe to assume that the ram is the main problem now?

    Added memtest report file: https://1drv.ms/u/s!AjEOEZlTIwJNh1wLpG0KjyTbm6uR

    6 people found this answer helpful.
    0 comments
  5. Anonymous
    2022-06-05T22:06:54+00:00

    added a picture of the BIOS menu

    6 people found this answer helpful.
    0 comments