My SSD not recognized and pc won't boot

Hi Filipe.

I'm David, and I'm happy to help you.

From what you said, it looks like the SSD has failed.

Look in your computer's BIOS for the option "NVME Configuration" or similar. It should be in the "Peripherals" menu or similar. See your motherboard manual if necessary.

If you get a message like "No NVME device found", try unplugging the SSD and plugging it in again. Then see if the computer will start and if the SSD will be recognized.

Feel free to ask back any questions.

Are you sure the problem was similar to this one? When an HDD or SSD is not recognized even by the BIOS, the problem is not related to Windows. Therefore, resetting the computer using installation media may not help.

You can try resetting the BIOS settings to see if there is any improvement in this situation.

Something similiar happened a while ago and I couldn´t fix it. I´m just gonna reset my computer with a media driver and try to fix the ssd on this same computer

Thanks for the help.

I couldn´t enter WinRE the way you told me to but i did with a windows 11 media drive. Oh btw the disk is now detected but I can´t boot into it. I did the startup repair thing it said they were fixing some things and then it just restarted and didnt do anything I tried doing it again and it said that they couldn´t fix the problem. Startup repair gives me this error message (image). And besides that i can see the disk in the bios but when i enter dispart it isn´t listed in the list disk or list vol. And before it was. I can´t understand. Sometimes I can see it in the bios sometimes I can´t; sometimes I can boot into it, sometimes I can´t; Sometimes I can see it in the diskpart, sometimes I can´t. (Edit: I now have the last image show up from the black screen.)![](https://learn-attachment.microsoft.com/api/attachments/a153eb0b-14a6-4e38-a9d9-7d2922970c72?platform=QnA

Try to repair the Windows startup by following the steps below.

You will need to access the Windows Recovery Environment (WinRE). In your case, to do this, you will repeatedly turn your device off, then on:

1. Hold down the power button for 10 seconds to turn off your device; (If the device is ON when starting the procedure)
2. Press the power button again to turn on your device;
3. On the first sign that Windows has started (for example, some devices display the manufacturer's logo with spinning dots when starting), hold down the power button for 10 seconds to turn off your device;
4. Press the power button again to turn on your device;
5. When Windows starts, hold down the power button for 10 seconds to turn off your device;
6. Press the power button again to turn on your device;
7. Allow your device to fully start. You will enter WinRE.

• On the Choose an option screen, select "Troubleshoot > Advanced options > Startup Repair".

If it persists, use system restore to get Windows to the point where it was working.

Start your computer again in the Windows Recovery Environment (WinRE).

• On the Choose an option screen, select "Troubleshoot > Advanced options > System Restore" and follow the onscreen instructions.