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Random Black Screen Win10 X79 Gtx1070

Anonymous
2022-07-07T19:50:51+00:00

I got random black screen while the sound is stilling working.

Press shut down button from case will resume and then show the "shutting down" screen and then shut down.

Have already tried :

  1. reinstall win10
  2. update all driver
  3. install everything on Windows Update

When I swap to AMD GPU, everything is fine.

My config :

Asus X79 Sabertooth

Xeon E5 2696v2

8GB *4 ddr3 ram

Gtx1070

Win10 Pro 21H2

Windows Feature Experience Pack 120.2212.4180.0

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-07-11T15:27:40+00:00

    Hi King. I'm Greg, 10 years awarded Windows MVP, here to help you.

    1. The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:

    First make sure you have updated the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

    While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
    or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...
    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    Then you will know you've tried everything in addition to Windows Update drivers.

    Adjust the screen resolution until it fits and looks best at Settings > System > Display.

    Check for a monitor driver by expediting Windows Updates (including Optional Updates) in Settings > Update & Security > Windows Update > Check for Updates to install all Updates until no more are offered.

    1. If none of those work then next try the fixes for random black screens:

    https://support.microsoft.com/en-us/help/14106/...

    https://www.thewindowsclub.com/windows-10-black...
    (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://support.microsoft.com/en-in/help/14106/...

    https://www.windowscentral.com/how-fix-black-sc...

    https://www.groovypost.com/howto/fix-black-scre...

    1. Have you tried resetting the video card? Examine the slot under a bright light to blow any debris out with canned air, reseat the card firmly.

    If it still won't work then I'd replace it with another compatible card.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    I've tried all.

    Didn't work.

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  2. Anonymous
    2022-07-07T21:32:08+00:00

    Thanks for the reply. I apologize for not being able to solve the problem. Maybe someone else in the community has a different suggestion.

    Please focus on the Win10 - X79 - Geforce GTX1070 combination.

    I hope you can find some clues

    I have tested :

    Win7 - X79 motherboard - Geforce GTX1070

    Win10 - AMD motherboard - Geforce GTX1070

    Win10 - Intel motherboard(H61,aren't X79) - Geforce GTX1070

    Win10 - X79 motherboard - AMD RX480

    All of the above work fine, no black screen occurs.

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  3. Jan J.23 13,580 Reputation points Independent Advisor
    2022-07-07T21:24:35+00:00

    Thanks for the reply. I apologize for not being able to solve the problem. Maybe someone else in the community has a different suggestion.

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  4. Anonymous
    2022-07-07T21:21:30+00:00

    Hello, I am Jan and I am happy to assist you today. I'm sorry you're experiencing this issue. Make sure the Display/HDMI cables are firmly attached to your computer and monitor. Then press the Windows key + Ctrl + Shift + B to refresh the screen. Here are some things you can try.

    1. Power reset your computer.
      Press and hold the power button for 10 seconds to turn it off
      then unplug your power adapter for 30 seconds
      Then turn on your computer
    2. Manually reinstall the graphics driver. Download the latest driver from the manufacturer's site and install it. Also, try the old driver if the latest driver does not work.

    Select the custom install and select perform a clean install option.

    1. Try to clean the graphics drivers using the DDU (Display Driver Uninstaller). I would suggest removing both Nvidia and the AMD graphics drivers on your system.

    Then download the stable version of the Nvidia graphics drivers from the Manufacturer's support website.
    Display Driver Uninstaller
    https://www.guru3d.com/files-details/display-dr...

    Run the application from Safe mode.
    https://support.microsoft.com//help/12376/windo...

    Select Clean and restart
    Once the drivers are uninstalled
    Install the Graphics Card driver
    restart your computer.

    1. Perform a clean boot to check if a background program or service is causing the black screen.

    How to perform a clean boot in Windows
    https://support.microsoft.com//topic/how-to-per...

    1. Please check the display settings and ensure that the display resolution matches the monitor's native resolution and refresh rates.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I have already try everything you've said .

    Doesn't work.

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  5. Jan J.23 13,580 Reputation points Independent Advisor
    2022-07-07T21:08:21+00:00

    Hello, I am Jan and I am happy to assist you today. I'm sorry you're experiencing this issue. Make sure the Display/HDMI cables are firmly attached to your computer and monitor. Then press the Windows key + Ctrl + Shift + B to refresh the screen. Here are some things you can try.

    1. Power reset your computer.

    Press and hold the power button for 10 seconds to turn it off

    then unplug your power adapter for 30 seconds

    Then turn on your computer

    1. Manually reinstall the graphics driver. Download the latest driver from the manufacturer's site and install it. Also, try the old driver if the latest driver does not work.

    Select the custom install and select perform a clean install option.

    1. Try to clean the graphics drivers using the DDU (Display Driver Uninstaller). I would suggest removing both Nvidia and the AMD graphics drivers on your system.

    Then download the stable version of the Nvidia graphics drivers from the Manufacturer's support website.

    Display Driver Uninstaller

    https://www.guru3d.com/files-details/display-dr...

    Run the application from Safe mode.

    https://support.microsoft.com//help/12376/windo...

    Select Clean and restart

    Once the drivers are uninstalled

    Install the Graphics Card driver

    restart your computer.

    1. Perform a clean boot to check if a background program or service is causing the black screen.

    How to perform a clean boot in Windows

    https://support.microsoft.com//topic/how-to-per...

    1. Please check the display settings and ensure that the display resolution matches the monitor's native resolution and refresh rates.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

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