Hi Fauzan Ramadhan,
Welcome to the Microsoft Community.
Try to customize the resolution and see if it works.
- From the system part, head to Start > Settings > Display > Scale & Layout > Select the dropdown next to Display resolution to select the screen resolution settings you want to use.
- From the graphics driver part, modify the resolution via the graphics driver control panel or advanced settings. (This varies among different graphics developers)
If the problem persists, it is recommended to update the graphics driver and reinstall the game to investigate further.
To update the graphics driver, you could hold down Windows + X and open Device Manager > Expand Display Adapter > Select the graphic card > Click Properties > Uninstall > OK > And then access the brand’s official website to download the latest version of the graphics driver to install it to your Windows.
Feel free to let me know how it goes.
Best regards
| Lynn Sun Microsoft Community Support Specialist
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