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I just bought the Microsoft 365 subscription.
I use MacOS High Sierra.
To my horror, I am unable to install the Office 365 on my Mac.
Please help me, if anyone knows how to install!
All is not lost. You can download an installer of an earlier version here:
https://support.microsoft.com/en-us/office/how-to-go-back-to-office-2016-for-mac-15-xx-versions-from-16-xx-e88ed6c8-6fb4-40a1-9540-529000d3d20f
You can cancel your subscription here:
https://support.microsoft.com/en-us/account-billing/cancel-a-microsoft-subscription-c2c6b0e3-cab3-cb98-d83e-c9ad54620530
Hi @Nisarg Shah
Please refer to JohnKorchok's first link to check wherther you could use Office on MacOS High Sierra.
If you have the issues on canceling subscriptions, you could also Contact Microsoft directly for help. Thanks for your understanding.
Hi @Nisarg Shah
I am checking this thread, please check whether our information is helpful to you.
Any issues, welcome to post back.
Yes it indeed helped me and I'm using 2016
Hi @Nisarg Shah ,
based on the system requirements of Office 365 Mac OS High Sierra isn't supported for Office 365:
macOS: One of the three most recent versions of macOS. When a new major version of macOS is released, the macOS and the previous two versions.
This means:
MacOS Monteray (v 12 -> 2021)
MacOS BigSur (v 11 -> 2020)
MacOS Catalina (v 10.15 2019)
Mac OS Hight Sierra 10.13 (2017) doesn't meet the system requirements.
Source: https://www.microsoft.com/en-us/microsoft-365/microsoft-365-and-office-resources
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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten
So, any chance I could get a refund?
Hi @Nisarg Shah ,
is there any chance to update to a supported version of MacOS?
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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten
No chance of upgrading to a higher version as Apple stopped the same for MacBook Pro 2011 versions.
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Sorry, Andreas. Look again at John Korchok's Answer… and various others in similar threads.
