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smart check failure

Anonymous
2022-06-09T05:11:39+00:00

so yesterday while i was playing on my laptop the electricity went out (my laptop doesnt have a battery in it) and so my laptop turned off, usually nothing is the case and i restart it normally, though this time when i restarted it the system was pretty much unresponsive so i just force shutdown my pc and booted it up again to be welcomed by the smart check disk failed 1 (301) screen and couldn't boot into windows, i went into bios and ran an extensive memory self test and it failed, im going to link a picture here

any help will be appreaciated :)

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-06-11T22:36:15+00:00

    These are alternative options that you may or may not be able to use.

    See if you can find a friend, neighbor, relative, or local computer store that may be able to create the tools needed for troubleshooting.

    Each HP computer may have default HP UEFI hardware diagnostics.

    These may have a component section.

    The system testing is designed to interrupt the test and display an error message and code. So testing is incomplete.

    If there is a component section then launch it and test the hardware components separately:

    RAM

    Motherboard

    GPU

    CPU

    Drive

    etc.

    For each drive test > take pictures and post images into this thread

    HP has up to date UEFI hardware diagnostics that can be added to a bootable flash drive.

    It does not require a drive format before installing the software.

    A working computer is needed to download the software onto a bootable flash drive.

    A public library may have the option to download the software onto an existing bootable flash drive.

    If not then see if you can find a friend, neighbor, relative, or local computer store that may be able to download the software onto a bootable flash drive.

    This is the link for HP UEFI hardware diagnostics that can be installed on a bootable flash drive (without requiring a format of the flash drive):

    https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140360.exe

    See this link for methods to create a bootable flash drive: https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

    The tests to perform on the disk drive are:

    Long generic or Long DST

    Plan to back up important files to another disk drive.

    This can be accomplished by:

    a) moving the disk drive to an empty bay of a working computer

    b) moving the disk drive to a HD enclosure and then connecting the HD enclosure to a working computer

    https://www.amazon.com/external-hard-drive-enclosure/s?k=external+hard+drive+enclosure

    https://youtu.be/14GKIpGPNRM

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  2. Anonymous
    2022-06-10T15:27:38+00:00

    The HP UEFI hardware diagnostics has multiple tests.

    The SMART tests are tests that predict drive failure.

    Only HP has the ability to interpret the error codes.

    Most often the error messages are consistent with the error codes.

    At this time it is best to run other diagnostics tests on the disk drive.

    Find a flash drive that you can format.

    On a working computer create a bootable Sea Tools flash drive:

    https://www.seagate.com/files/old-support-files/seatools/USBbootSetup-SeaToolsBootable.zip

    https://www.seagate.com/manuals/software/seatools-bootable/using-seatools/

    Run these Sea Tools tests:

    a) Long generic test

    b) SMART

    Take pictures and post images or share links into this thread.

    After completing the drive tests perform RAM testing:

    Run Memtest86 for two tests of four passes each (total eight passes).

    https://www.memtest86.com/

    Memtest86 has a feature to create text reports.

    If possible, please include the text reports with the images or share links.

    sorry for late response,

    thanks for your reply my friend but unfortunately i dont have any other pc/laptop nor know any people with one (who i could reach at least) to turn the flash drive into a bootable usb with seatools installed on it, is there perhaps any way to get seatools on my flashdrive without a pc?

    i tried to run wine and run the exe file from it and proceed to unpack the setup but it doesnt seem like either versions of arm or x86 are working for my android device.

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  3. Ferdinand Nanalig 28,855 Reputation points Independent Advisor
    2022-06-09T05:56:56+00:00

    Hi rashid my name is Ferdinand, I am an Independent Advisor.

    It appears that your harddrive has already failed.

    If the laptop is still in-warranty I strongly suggest you contact HP warranty support to get your harddrive replaced including all the hardware that will fail during the diagnostics test.

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  4. Anonymous
    2022-06-09T05:26:27+00:00

    The HP UEFI hardware diagnostics has multiple tests.

    The SMART tests are tests that predict drive failure.

    Only HP has the ability to interpret the error codes.

    Most often the error messages are consistent with the error codes.

    At this time it is best to run other diagnostics tests on the disk drive.

    Find a flash drive that you can format.

    On a working computer create a bootable Sea Tools flash drive:

    https://www.seagate.com/files/old-support-files/seatools/USBbootSetup-SeaToolsBootable.zip

    https://www.seagate.com/manuals/software/seatools-bootable/using-seatools/

    Run these Sea Tools tests:

    a) Long generic test

    b) SMART

    Take pictures and post images or share links into this thread.

    After completing the drive tests perform RAM testing:

    Run Memtest86 for two tests of four passes each (total eight passes).

    https://www.memtest86.com/

    Memtest86 has a feature to create text reports.

    If possible, please include the text reports with the images or share links.

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