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Computer randomly turns off and the fans start speeding up fast.

Anonymous
2022-07-15T01:16:03+00:00

When I am playing games, my computer randomly turns off and the fan start spinning super-fast. It happens randomly and usually a few times during the day. This has been happening throughout the week.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-07-15T01:49:20+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue but I'll do my best to help.

    Usually, random reboots are caused by the system overheating or your power supply/RAM being faulty. Kindly check for blockage on your PC's exhaust vents, and let it cool down for a while before turning it back on.

    Kindly double-check if your machine doesn't have any pending security patches: Go to Start > Settings > Update & Security > Windows Update > Check for Updates. Also ensure that the necessary drivers for your machine are properly updated by getting them from the manufacturer's website. You may refer to this guide:

    https://support.microsoft.com/help/4028443/wind...

    Once done, perform a clean boot and see if you'll encounter the issue: https://support.microsoft.com/help/929135/how-t...

    I also suggest that you perform the additional steps on this article to improve the performance of your machine: https://support.microsoft.com/windows/tips-to-i...

    I hope this helps. Good luck!

    4 people found this answer helpful.
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  2. Les Ferch 10,326 Reputation points Volunteer Moderator
    2022-07-15T01:30:59+00:00

    Dust build up can cause behavior like that, but so can malware.

    3 people found this answer helpful.
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  3. Anonymous
    2022-07-16T10:49:31+00:00

    Hi Mateo,

    Glad to know that you were able to resolve the issue. In case the suggested methods and articles didn't work, another option is to perform a repair install of your Windows which fixes the broken system files on your machine.

    1. Download the media creation tool here: https://www.microsoft.com/software-download/win... (click on "Download tool now") and wait for the download to finish
    2. Temporarily disable your firewall/antivirus, then open the tool and select the option "Upgrade this PC now".
    3. Wait until your machine goes to the process of repair install. There should be no worries in performing it since you will select the option to keep your files during the process.

    Have a great day ahead!

    1 person found this answer helpful.
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  4. Anonymous
    2022-07-15T21:41:03+00:00

    Thanks for the advice, ended up doing this and cleaning out the dust in my computer. So far so good as I have had no issues. I will keep you updated on how it goes.

    1 person found this answer helpful.
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  5. Anonymous
    2022-07-15T21:41:14+00:00

    Thanks for the advice!

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