I've already done most of these things. I've updated my monitor drivers and my GPU drivers, I'm on the most recent Windows version. Though I should mention, that this is a hand me down from my father, who used this monitor and GPU at 120hz with an HDMI cable. The current resolution I'm running at is 1920x1080@60hz, but when I look at the "List All Modes" in advanced display properties, there is one listed for 1280x720@120hz. I did test it out by switching the resolution to 1280x720 and in the advanced display settings it did say 120hz, but I don't want to sacrifice quality for smoothness, as this monitor should support 1920x1080@144hz. I've tried using the Nvidia control panel "Create Custom Resolution" but no save option appears after I press test with 144hz selected.
My 144hz monitor is stuck at 60hz.
I have a BenQ XL2430T 1080p 144hz monitor but it's stuck at 60hz. I have an RTX 2060 and I'm using an HDMI 2.0 cable. Windows and Nvidia control panels only say 60hz, and there is no option to change the refresh rate in the monitor settings.
Windows for home | Windows 11 | Settings
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Anonymous
2022-06-03T15:13:44+00:00 -
Anonymous
2022-06-08T23:23:36+00:00 After reading the replies from Tom's hardware forum, only DVI-D Dual link supports 1080p@144hz on my monitor. So I bought a DVI cable and it works great now!
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Anonymous
2022-06-03T03:29:12+00:00 Hi CX. I'm Greg, 10 years awarded Windows MVP, here to help you.
- Try these fixes for known issue of 144hz monitor stuck at 60hz:
https://diamondlobby.com/tech-guides/why-is-my-...
https://www.reddit.com/r/Monitors/comments/k3iv...
https://www.reddit.com/r/Monitors/comments/s0gg...
https://forums.tomshardware.com/threads/144hz-m...
https://forums.tomshardware.com/threads/144hz-m...
https://forums.tomshardware.com/threads/stuck-a...
- The Display driver is so important here that merely updating it is sometimes not enough. So let's try everything possible to get it working correctly:
First make sure you have updated the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.
If necessary first remove the old driver using DDU https://www.wagnardsoft.com/content/ddu-guide-t... (not necessary with Microsoft Basic driver which is a placeholder if nothing else is available) and/or installing in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...
While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.
If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...
or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...
For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.
You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.
Then you will know you've tried everything in addition to Windows Update drivers.
Adjust the screen resolution until it fits and looks best at Settings > System > Display.
Check for a monitor driver by expediting Windows Updates (including Optional Updates) in Settings > Update & Security > Windows Update > Check for Updates to install all Updates until no more are offered.
Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.
______________________________________________
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Anonymous
2022-06-03T22:36:13+00:00 For https://diamondlobby.com/tech-guides/why-is-my-...
I have:
Checked the windows settings, says 60hz there.
Check if I'm using a cable for 144hz, yes I am, HDMI 2.0.
Checked if I had outdated drivers, and updated them all, but nothing changed.
Checked if I plugged it into the wrong port, no, I plugged it into the GPU HDMI port.
For https://www.reddit.com/r/Monitors/comments/k3iv...
I have:
Tried a different cable, but nothing changed.
Tried an Nvidia Custom Resolution, doesn't save.
I have a cable that supports 144hz.
I've tried unplugging and replugging the cable, but did nothingFor https://www.reddit.com/r/Monitors/comments/s0gg..
I have:Tried using another HDMI port, but only have one.
I've tried changing it in both windows and Nvidia settings, but both say 60hz.
For https://forums.tomshardware.com/threads/144hz-m...
I have:
Turned "VSYNC" off and "Preferred refresh rate" to "Highest Available," still stuck at 60hz.
For https://forums.tomshardware.com/threads/144hz-m...
I have:
Tried nothing, since it's talking about someone's monitor who isn't capped to 60hz, just thought it was capped when using a UFOtest, which is unreliable. It was set to 144hz.
And for https://forums.tomshardware.com/threads/stuck-a...
I have:Tried lowering the resolution, I lowered it to 720p and got an option for 120hz, but I want to be able to use my full 1080p@144hz.
Though, I am planning on attempting to use CRU, though I'm still thinking about it since I read that it could cause some screen bugs and shorten the life span of the monitor.
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Anonymous
2022-06-04T00:01:52+00:00 I attempted using CRU and it did not work. When at 144hz, the option never appears in windows and Nvidia settings. And when using 120hz, it appears, but when I select it, my screen goes black, then when it comes back, it's still set as 60hz.