Hi
I have tried to run that command under admin cmd prompt and get this error message:
The module "ntdll.dll" was loaded but the entry-point DLLUnregisterServer was not found.
Make sure that "ntdll.dll" is a valid DLL or OCX file and then try again.
Ntdll.dll crash to desktop in games
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Anonymous
Hi
Games started crashing to desktop at random gameplay intervals, no apparent pattern or cause. Nothing new installed. But they all have same exception code. Here is an example from event viewer for No Mans Sky. I am trying Microsoft support as this happens in more than one game suggesting Windows issue.
I have checked:
Windows updates latest including optional
Latest graphics driver
Ran SFC /scannow
Ran memtest no errors
Ran scan on sdd
Games are all latest version from PC game pass
Temperatures seem normal 50c for cpu, 60/70 for gpu under load
What else can I do to troubleshoot?
Faulting application name: NMS.exe, version: 22580.0.0.0, time stamp: 0x6294d2f4
Faulting module name: ntdll.dll, version: 10.0.19041.1682, time stamp: 0x7b5414ec
Exception code: 0xc0000005
Fault offset: 0x0000000000051c6e
Faulting process ID: 0x31ec
Faulting application start time: 0x01d875f572b0b234
Faulting application path: C:\Program Files\WindowsApps\HelloGames.NoMansSky\_3.91.22580.0\x64\\_bs190hzg1sesy\Binaries\NMS.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 0d445af7-b1fc-40ea-b87d-53266bc1d971
Faulting package full name: HelloGames.NoMansSky\_3.91.22580.0\x64\\_bs190hzg1sesy
Faulting package-relative application ID: NoMansSky
Windows for home | Windows 10 | Gaming
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6 answers
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Anonymous
2022-06-03T19:18:54+00:00 -
DaveM121 891.1K Reputation points Independent Advisor2022-06-03T19:30:54+00:00 Hi Ben,
Okay, it sounds like you have corrupt system files, please perform the following steps.
Click your Start Button, then just type cmd
From the resulting list, right click Command Prompt and choose 'Run as Administrator'
Paste this command into Command Prompt and hit Enter:
sfc /scannow
When that completes, paste this command and hit Enter:
dism /online /cleanup-image /restorehealth
That command will take time to complete, when it does, close Command Prompt and restart your PC
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Anonymous
2022-06-03T19:29:03+00:00 Yeah, I got the same. Just decided to reinstall Windows at this point. So far, so good.
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DaveM121 891.1K Reputation points Independent Advisor
2022-06-02T08:22:00+00:00 Hi Ben,
I am Dave, I will help you with this, that printout indicates a system dll (ntdll.dll) is causing the game to crash.
Click your Start Button, then just type cmd
On the resulting list, right click Command Prompt, then select 'Run as Administrator'
Run this command and press Enter:
regsvr32.exe /u ntdll.dll
Run this command and press Enter:
regsvr32.exe ntdll.dll
When that command completes, close Command Prompt and restart (not shut down) your PC and test if you can run the games.
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Anonymous
2022-06-03T20:00:03+00:00 I hope that it works. I did go through that procedure myself and sfc did find corrupt files but it didn't resolve it. Thus far, the reinstall seems to have taken care of it for me.