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MediaTek Wi-Fi 6E MT7922 (RZ616)

Anonymous
2022-06-29T15:24:47+00:00

MediaTek Wi-Fi 6E MT7922 (RZ616) driver keeps crashing and I get an error message this device cannot start. (code 10). This has been happening pretty often and I have even tried a full factory reset. The issue still persists. I have reinstalled the driver multiple times and still face the issue. The temporary fix is to do a power cycle.

Kindly provide a permanent solution if anyone has one. I am using an Asus ROG Stix G17 (2022) and Windows 11.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-07-04T13:20:22+00:00

    Try to force reset Wifi/Bluetooth and then install the latest driver.

    1. force reset Wifi/Bluetooth

    https://www.reddit.com/r/ZephyrusG14/comments/ohsox6/mediatek_mt7921_suddenly_not_working/

    Remove everything plugged in, including AC Press the power button for 60s ( yes the whole 60 seconds ), after that try to turn on the laptop again. This forces a reset in wifi and Bluetooth card.

    1. install the latest driver

    Wifi: https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Networking/28342/WirelessLan_ROG_MediaTek_Z_V3.03.02.0540_28342.exe

    Bluebooth: https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Bluetooth/28343/Bluetooth_ROG_MediaTek_Z_V1.825.2.186_28343.exe

    100+ people found this answer helpful.
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  2. John DeV 162.6K Reputation points Independent Advisor
    2022-06-29T16:00:11+00:00

    Hello Ahmed,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try this if it helps.

    1. Shutdown your computer
    2. Turn on your computer then Press & Hold F2 button to enter BIOS menu
    3. Reset BIOS settings by pressing F9
    4. Press F10 to Save and Exit
    5. Boot up then check if the issue persists

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    70+ people found this answer helpful.
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  3. Anonymous
    2022-08-12T12:20:43+00:00

    I have the exact same specs, Asus ROG Strix G17 Win11 and the same network card - and the same error code. I have had this laptop for just over one week.

    I should mention that the network card was a bit unstable from the beginning. Sometimes when I woke the laptop from sleep the network card would either

    1. be on and then soon shut off but come back on again and stay on (sometimes I had to reconnect to the network manually), or
    2. be off from the start, in which case it would never come back on unless I rebooted - which would fix it. Today, however, instead of rebooting I decided to try a network diagnosis when it wouldn't come on. The tool attempted to reset the network card, after which it has given me this code 10 error - rebooting no longer helps. I've tried rolling back the driver and updating it, but no go. I'll try David's tip, but I would like to know how it worked out for you, Ahmed. I'll post after I've tried it out.

    10+ people found this answer helpful.
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  4. Anonymous
    2022-08-23T08:41:51+00:00

    This actually works.

    Unfortunately MT7922 WIFI Card is the worst performing and this performance suffers when you move further away from the wireless router. I have another laptop from HP which is 5 years old and performance of the WIFI card is much better where the speeds reported in speed test is double from what i get from the ASUS laptop which has MT7922 WIFI card.

    Any links to the latest driver which possibly can help to remove these issues. Not sure why is ASUS using Mediatek WIFI6 Adapters for ROG series which is worst performing.

    10 people found this answer helpful.
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  5. Reza-Ameri 45,811 Reputation points Volunteer Moderator
    2022-06-29T16:03:49+00:00

    Try open start and search for feedback and open the Feedback Hub app and report this issue.

    Have you installed the latest version?

    Do you have access to internet using LAN?

    If yes, then try uninstalling the driver and restart your PC and connect with LAN and check for Windows Update and see if driver is available in the Windows Update?

    9 people found this answer helpful.
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