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One monitor turns off/doesnt come back on - message “No DP signal”

Anonymous
2022-07-13T19:28:32+00:00

I’ve had the same two-monitor set-up for approx. 1yr and never had any issues. Now, all of a sudden one monitor either stays off after sleep mode or doesn’t come on when performing a restart. The only way to get both monitors up and running is to shut down the computer and switch it on again. The message I’m getting is “No DP signal”.

Can anyone explain why this came up and/or how to fix it?

Thanks

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2022-07-13T20:34:11+00:00

    Hi, I'm Elise, and I'd be happy to help with your issue.

    Does anything happen when you press Windows + P on the keyboard to cycle the external display modes?

    Kind Regards,

    Elise

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  2. Anonymous
    2022-07-15T00:23:12+00:00

    If you keep pressing this combination cycle until duplicate or extend is highlighted then released.

    Kind Regards,
    Elise

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  3. Anonymous
    2022-07-14T23:45:15+00:00

    Thanks Elise.

    I've tried that - a side bar opens with 4 options:

    • PC Screen Only
    • Duplicate
    • Extend
    • Second Screen only

    but it didn't take care of the problem. Any other ideas (or do I need to click on one of the above?

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  4. Anonymous
    2022-07-14T08:23:20+00:00

    When the problem occur, this will cycle the display mode and hopefully send the signal to the other display.

    Kind Regards,

    Elise

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  5. Anonymous
    2022-07-13T21:22:14+00:00

    Thanks Elise. Am I pressing Windows + P when the problem occurs or now?

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