Share via

How to get disk detected by Windows?

Anonymous
2022-07-17T19:24:04+00:00

I have a solid state drive that is not showing in device manager, yet it is detected in the BIOS and works fine on a Linux live image. How do I get Windows to detect and use the device?

Here's what I've tried already:

  1. reformat the disk
  2. zero the disk
  3. install manufacturer drivers
  4. swap SATA cables
Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

12 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-07-17T19:58:27+00:00

    Hello, how are you?

    My name is Paloma B., I am very happy to be able to try to help you in the best possible way.

    This is an open community, whenever you need you can share the problem so that possible repairs are suggested.

    If you run diskpart, is that disk listed?

    Try formatting it following the procedure below please.

    First open the Command Prompt, press Windows + R, type cmd and click OK.

    1. In the Prompt type DISKPART, when it opens, DISKPART will appear on the left.
    2. Type LIST DISK, this command will list the hard drives installed on the machine, pay close attention not to choose the wrong hard drive.
    3. Type SELECT DISK “X”, in place of the X put the number for the HD you want to format, put without quotes.
    4. Now just type the commands below and press Enter at each command.
    5. Commands:

    CLEAN

    CREATE PARTITION PRIMARY

    SELECT PARTITION 1

    ACTIVE

    FORMAT FS=NTFS QUICK

    ASSIGN

    EXIT

    EXIT

    Check if the disk is listed in Windows Explorer.

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-07-17T21:07:21+00:00

    I don't have another computer handy to do that. I tried reformatting it and then zeroing it in Linux, but it still doesn't show up in Windows.

    The third Western Digital drive is on Page 2 of the BIOS.

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-07-17T20:13:53+00:00

    No, it is not listed in diskpart or sysinfo.

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-07-17T20:46:25+00:00

    Here's a picture of the BIOS showing my disks. The Crucial disk is the one missing in Windows, the third Western Digital is on page 2.

    --

    Here's a picture of device manager missing the Crucial disk.

    0 comments
  5. Anonymous
    2022-07-17T20:16:54+00:00

    Share photos of BIOS where disk is recognized please.

    0 comments