[SOLVED ]Unidenified Network, No Internet Access

Question

[SOLVED ]Unidenified Network, No Internet Access

Anonymous

Edit: I solved this by creating a system backup, and resetting windows. Not sure what caused the issue but that fixed it.

Yesterday I booted up my PC and can not connect to the internet. It's a wired connection, and under network connections it states "ethernet, unidentified network, no internet".

I've reset my router, despite the fact all other devices worked fine. My ISP isn't working on the line. I'm posting this using the same network. 

I haven't recently updated windows, or installed any new software. Anti-virus/malware scans come back clean. 

Specs: 

Windows 10 Pro Version 10.0.19044 Build 19044 

x64 based PC 

I've tried every guide/fix that I can find.

When I connect a game console, and the wifi works fine.

I run the troubleshooter from settings/additional troubleshooters/get up and running/internet connections but it states "no issues detected". 

I can see the internet icon on the taskbar, hovering over it shows "unidentified network, no internet access". 

I have tried to use a wireless adapter (Netgear N600) with the latest drivers from theor site. 

In control panel/network and internet/network connections I see it listed as connected, but still it states "unidentified network". 

The netgear genie program shows that the adapter has a comnection to my router, but my router has no connection to the internet. 

Thanks for any help.

Edit: I tried this fix,

Method 1: Release and renew IP address for your computer and check if it works.

a. Press Windows key + X and select “command prompt (admin)”.
b. Type ipconfig /release and hit Enter.
c. Then type ipconfig /renew and hit Enter.
d. Type Exit and hit Enter.

ipconfig /release shows the wifi adapter has no default gateway assigned.

ipconfig /renew shows "An error occurred while renewing interface wifi : unable to contact your dhcp server. Request has timed out.

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7 answers

Answer 1

Try to reset network connections: Open PowerShell or CMD and run as administrator, copy and paste the following commands by pressing enter at the end of each command line:

netsh winsock reset

netsh int ip reset

netsh advfirewall reset
ipconfig /flushdns

Restart the computer at the end of all commands.

If the problem persists, try these steps:Settings> Network and Internet> Status, click Network Reset on the right side, follow the instructions.

Answer 2

[SOLVED] I solved this by creating a system backup, and resetting windows. Not sure what caused the issue but that fixed it.

Now I need to figure out how to move over all my backed up programs from the system image file to get my PC back to normal, but the internet issues are fixed, I'm typing this from the PC in question. Wish I'd reset windows straight away. Thanks for your help, you've been great !

Answer 3

Hi Celeborn_Black ,

Is the PC connected directly to the router via a network cable or via a Hub / Switch or other? Can other wired devices connected to the router access the internet regularly?

If you have not already done so, turn off the router by also unplugging the power cord from the wall socket, also unplug the network cable from both sides, turn the router back on after a few minutes, reconnect the network cable and try again.

What is your Firewall / Antivirus in use.?

Answer 4

Hi, yes it's an ethernet cable from the router into the PC. All wireless devices work fine, and the other PC that has an ethernet line from the router connects fine using the same cable and port.

I've tried resetting the router, changing the cable, and checking if my ISP is working on the line/there are any issues. Everything is working fine. 

I'm using AVG antivirus, but have disabled it and windows defender and still nothing works.

I tried this:

Method 1: Release and renew IP address for your computer and check if it works. a. Press Windows key + X and select “command prompt (admin)”. b. Type ipconfig /release and hit Enter. c. Then type ipconfig /renew and hit Enter. d. Type Exit and hit Enter.

ipconfig /release shows the wifi adapter has no default gateway assigned.

ipconfig /renew shows "An error occurred while renewing interface wifi : unable to contact your dhcp server. Request has timed out.

Thanks for the help and quick reply, I hope to avoid reinstalling windows.

Edit: Formatting.

Answer 5

Running the commands:

netsh winsock reset

netsh int ip reset

netsh advfirewall reset
ipconfig /flushdns

Gives this:

Microsoft Windows [Version 10.0.19044.1766] (c) Microsoft Corporation. All rights reserved. C:\Windows\system32>netsh winsock reset Sucessfully reset the Winsock Catalog. You must restart the computer in order to complete the reset. C:\Windows\system32>netsh int ip reset Resetting Compartment Forwarding, OK! Resetting Compartment, OK! Resetting Control Protocol, OK! Resetting Echo Sequence Request, OK! Resetting Global, OK! Resetting Interface, OK! Resetting Anycast Address, OK! Resetting Multicast Address, OK! Resetting Unicast Address, OK! Resetting Neighbor, OK! Resetting Path, OK! Resetting Potential, OK! Resetting Prefix Policy, OK! Resetting Proxy Neighbor, OK! Resetting Route, OK! Resetting Site Prefix, OK! Resetting Subinterface, OK! Resetting Wakeup Pattern, OK! Resetting Resolve Neighbor, OK! Resetting , OK! Resetting , OK! Resetting , OK! Resetting , OK! Resetting , failed. Access is denied. Resetting , OK! Resetting , OK! Resetting , OK! Resetting , OK! Resetting , OK! Resetting , OK! Resetting , OK! Restart the computer to complete this action. C:\Windows\system32>netsh advfirewall reset An error occurred while attempting to contact the Windows Defender Firewall service. Make sure that the service is running and try your request again. C:\Windows\system32>ipconfig /flushdns Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\Windows\system32>

After a restart the problem persists.

I hit network reset, it said there will be a restart in 5 minutes, but I manually selected restart from the start menu.

The problem persists.

Should I have waited for the PC to restart by itself ?

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[SOLVED ]Unidenified Network, No Internet Access

7 answers