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Some letters and numbers are not working on laptop's keyboard

Anonymous
2022-06-21T18:38:26+00:00

So as the title of this post says , some letters and numbers on my keyboard won't work i.e I can type the numbers and letters b , c , l , 3 but not a , 1 or 2

I've tried reinstalling the keyboard's drivers , uninstalled them , turned off sticky keys but with no result.

Could someone perhaps help me fix it ?

Windows for home | Windows 10 | Devices and drivers

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  1. David-M 110.2K Reputation points Independent Advisor
    2022-06-21T19:14:02+00:00

    Hi. I'm David, and I'm happy to help you.

    Check that the keyboard layout is correctly configured.

    1. Open Start and select "Settings > Time & Language > Language";
    2. Under "Preferred languages", select the configured language and click on "Options";
    3. Under "Keyboards", select "Add a keyboard";
    4. Select the keyboard layout for the keyboard you have.
    • You can remove the unsupported layout by selecting it and clicking "Remove".

    If it persists, run Keyboard troubleshooter:

    1. Open Start and select "Settings > Update & Security";
    2. In the left panel, select "Troubleshoot";
    3. Select "Additional Troubleshooters";
    4. Select "Keyboard" and click "Run Troubleshooter";

    If it persists, test the keyboard on another device or test with another keyboard and see if the same behavior occurs.

    Feel free to ask back any questions.

    100+ people found this answer helpful.
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  2. David-M 110.2K Reputation points Independent Advisor
    2022-06-21T19:42:25+00:00

    Thanks for the clarification.

    The problem is with the keyboard. It could be caused by dirt inside the keyboard or some defect.

    I suggest you look for a technician you trust to clean the keyboard interior or replace it.

    30+ people found this answer helpful.
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  3. Anonymous
    2022-06-21T19:18:05+00:00

    I did both but with no results , changing the keyboard layout didn't do anything neither did the troubleshooter changed or updated anything

    30+ people found this answer helpful.
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  4. Anonymous
    2022-06-21T19:24:25+00:00

    It's an internal keyboard

    10+ people found this answer helpful.
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  5. David-M 110.2K Reputation points Independent Advisor
    2022-06-21T19:20:51+00:00

    Have you tested the keyboard on another device or with another keyboard to see if the same behavior occurs?

    10+ people found this answer helpful.
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