Asus TUF Gaming F15 wifi driver suddenly stops working (MediaTek Wi-Fi 6 MT7921 Wireless LAN Card)

Hello, I also have the same problem with the same laptop. Wifi just stopped working after restart. It has to be connected to windows update! I tried reverting recent updates but it did not solve the issue.

I updated all the drivers for TUF Gaming F15 no success.

I tried by Linux Ubuntu and my Wifi adapter works just fine.

So, the hardware is properly functioning, but Windows 10 still says that this device cannot start.

I am almost sure this is a regression in windows update.

I SOLVED THIS PROBLEM WITH MEDIATEK MT7921 AFTER 3 MONTHS.

Firstly I have been trying to solve it with the software as soon as I bought this laptop.

• I downloaded different versions of MT drivers from the ASUS and MT websites;
• Did a "special hard reset" from the Youtube videos (somehow it helps with some laptops);
• Tried to update the driver with the MyAsus application;
• Tried to solve this with Asus support. They sent me the link to the latest version of the driver I already had. As soon as it did not work, they suggested sending my PC to one of their service centers abroad. The closets were in Lithuania (I live in Latvia). Of course, they would cover the postage if I agree. But there were 2 things I didn’t want to send it: 1. I will be without my laptop for a month or more. 2. All the data from my hardware might be deleted (I read about it in their terms of service).
• I disassembled the laptop to confirm I have the MT7921 module and also for checking the wires at the laptop and the module plate itself for some yellow marks or cracks. I did check the slot also (but did not pay attention to the slot type somehow). But everything looked great and brand new.

Nothing helped…

So I got back to the software and decided to wait for the updates for this module and checked the updates on Asus Drivers Website frequently. The same version V3.00.01.1264 were there from 2022/10/06 without any updates.

I was thinking: NO WAY Asus and MT as such huge brands did not solve it (or would not solve it in close future) with the software. And I have been trying to find the solution again and again. I wanted to do it without buying the new Wi-Fi module because that became a kinda challenge for me. I'm not a pro, but a bit electronic enthusiast.

But there were no any updates within 3 months and I decided to order the brand new Intel WiFi module instead of MT. So, which one do I need? I read somewhere that this laptop FX506HEB model and TUF F15 in general were equipped with Intel AX200 and AX201 as an opposite to MT7921. I checked the Asus Drivers Website again and confirmed this information. Asus suggested downloading 2 types of drivers for my laptop: Intel AX200/AX201 or MediaTek MT7921.

This is how the MT7921 looks like:

This is how the Intel AX200 looks like:

They are 100% interchangeable and use the same slot. Because they both have 2 cutouts at the bottom.

I decided that the Intel AX201 is not my choice because it has only 1 cutout at the bottom:

So, I got my brand new Intel AX200 module, installed it into my laptop, updated the drivers and... It did not work! I got worried that my slot is not working. And the first time I checked how does it look like and here was how:

I was like ****?????? It looks like it is compatible with the Intel AX201 and other models with 1 cutout at the bottom. I thought I can only use the modules with 2 cutouts...

I disassembled my fiancee's Asus ZenBook and found Intel AX201 there... I inserted it into my laptop and... IT WORKED!

I was surprised and happy about it. I tried to insert the MediaTek MT9721 and Intel AX200 into my fiancee's PC and both of them worked well! So it was enough to switch the modules between these 2 laptops and everything could work at the beginning, but I did not know about that.

In case you want to buy the new module, don't buy with the same model with 2 cutouts. You need to buy the Intel AX201 or any other one with only 1 cutout and everything gonna work. It is about $20 now.

At the end of the story, I have 2 questions for Asus:

1. HOW?

and

2. WHY?

How is it possible they install the inappropriate module to their product? But it is a rhetorical question. "Thanks" Asus.

P.S. I will return the brand-new Intel AX200 to get a refund.

My laptop: FX506HEB on Windows 11

I have the same problem. At first I thought it was the hardware so I brought it to the store and changed a new one. But after 1 or 2 weeks, same problem came again. I searched on the internet and found this post. No lucky with any of below method. Then I read somewhere that said the problem might come from some power settings (sound weird) but I realize my laptop has windows power setting and some **** asus armoury crate power setting. I deleted the asus armoury crate and bingo, wifi came back, no wifi driver need to be installed, no windows update, no nothing. Just kick the fking ASUS ARMOURY CRATE out of your laptop... problem solved.

The default win 11 update settings installs only critical updates it does not install Optional updates, which includes Drivers

You obtain both Bios and ALL driver updates from Asus, there will be a shortcut key for this on your system.

I had this problem on my Asus G15 2021 model with Mediatek Wifi card. I tried basically everything everyone has mentioned, with nothing fixing the issue.

However, I was able to run Linux Mint from a live USB and networking ran flawlessly (YAY LINUX!) In fact, this step may have been important in fixing something with the wifi card itself, as when I returned to Windows 10, the driver reported it was functioning correctly, but unfortunately Windows would not show me any networks to connect to, so I still had the problem of not being able to connect to a wifi network.

Eventually I found the problem was that an important Windows service used to enable network detection had been disabled for some reason, so I needed to re-enable it.

1. From the start menu, open Services (just type "Services" and it should show up)
2. Find "WLAN Autoconfig" in the list of services and right click on "Start" if it is not running.
3. You might notice that it isn't set to start automatically, so right click again and select "Properties" and then set "Startup Type" to "Automatic"
4. You should now see available wifi networks. You can also show networks using the command "netsh wlan show networks" at windows command prompt to verify if you have issues.

I still don't know what caused the issue in the first place, but the only update that happened around the time the problem began to occur was KB2267602, which appears to have been a virus definition, so I'm not sure why it would be related, however, it was the only update to the system on the day the problem began occuring.