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Windows 11 help

Anonymous
2022-07-03T20:48:00+00:00

Ok so straight to the point, I opened up my PC and logged into the home screen and the screen periodically goes black and goes back to the original screen but every app on the home screen gets refreshed, I can't click anything and the task bar does not show anything. I have tried restarting and running the window recovery and diagnostics but nothing works, please help

Windows for home | Windows 11 | Performance and system failures

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  1. John DeV 162.5K Reputation points Independent Advisor
    2022-07-04T01:23:23+00:00

    Hello lit,

    Thank you for updating me with that information.Please try to return to the login screen

    While holding the Left Shift key, click the Power icon > Restart

    This will bring you to Windows Recovery Environment

    Select Troubleshoot > Advanced Options > Uninstall Updates

    Uninstall latest quality update

    Select Troubleshoot > Advanced Options > Startup Repair

    If this doesn't work, Select Troubleshoot > Advanced Options > System Restore

    Choose the restore point at an earlier date where everything still works.

    Click Next then Finish

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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  2. Anonymous
    2022-07-04T00:54:00+00:00

    Never, I have never used Sfc or DISM cause this is my first time getting this error, and I have kept getting it since

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  3. John DeV 162.5K Reputation points Independent Advisor
    2022-07-04T00:32:28+00:00

    Hello lit,

    Thank you for updating me with that information. When was the last time it worked properly?

    Please let me know how it goes.

    Kind regards,

    John DeV

    Independent Advisor

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  4. Anonymous
    2022-07-04T00:27:33+00:00

    Hello when I use sfc the progress stops at 16 and tells me that they found corrupt files but cannot fix them, for DISM I am getting error 87, I am currently testing PowerShell because I have to type all of the commands since I can't access Google using my pc

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  5. John DeV 162.5K Reputation points Independent Advisor
    2022-07-03T22:25:19+00:00

    Hello lit,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly?

    Please try the following methods below.

    **Restart Windows Explorer

    Press Ctrl + Shift + Esc to open Task Manager.

    Select the Processes tab.

    Scroll down and look for Windows Explorer

    Right click then select Restart.

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/help/402652...

    After that, restart your computer

    Note: You can open command prompt by doing this,

    Press Ctrl+Shift+Esc to open Task Manager then click File

    Select "Run new task" then type: cmd

    Make sure to put a check mark on the "Create this task with administrative privileges" box

    Continue with the commands within the link above.

    **Repair all Windows apps via PowerShell

    Press Ctrl+Shift+Esc to open Task Manager then click File

    Select "Run new task" then type: powershell

    Make sure to put a check mark on the "Create this task with administrative privileges" box

    Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.

    Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_. InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}

    Restart your computer

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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