Hi again Taffy
I am Dave, I will help you with this.
1
The first thing to do is run Disk Cleanup twice as explained below, that will remove everything that can be safely deleted from your drive:
Open File Explorer
Click on your hard drive
On the Manage Tab - Disk Tools, click Cleanup
Let Disk Cleanup do its initial scan
Select Everything in the list and choose Delete
Start Disk Cleanup again
Let Disk Cleanup do its initial scan
Important - this time in the resulting dialog, click 'Cleanup System Files'
Let Disk Cleanup run another scan
Select Everything in the list and choose Delete
2
Click the link below to download a small free utility called Treesize from the Microsoft Store.
https://www.microsoft.com/en-us/p/treesize-free...
Very Important - to run TreeSize, you must right click its icon and choose Run as Administrator.
Please provide a screenshot of your C drive in that TreeSize utility, so I can see your hard drive and work out where that space is being used and if there is an underlying problem.