Share via

hp 4630 printer windows 11

Anonymous
2022-08-23T16:49:27+00:00

i have the following problem with this printer on my windows 11 laptop,,but i do not have the same problem on my 2 windows 10 laptops.

as i print very little, i leave the printer unplugged away from the laptop and only plug it in when i have to print something.

every time i plug it back in,,power and usb cable,,i need to reinstall the software and then go to the device manager and uninstall the fax potion(which i do not use) to get the printer to print..any suggestions?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

7 answers

Sort by: Most helpful
  1. Anonymous
    2022-08-23T22:12:14+00:00

    i rarely print,,i don't use wifi,,therefore using the usb is fine. thanx

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-08-23T18:57:29+00:00

    that is what i am using

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-08-23T18:49:41+00:00

    It re-installs because you are using the win default drivers an not HP

    Its a wi-fi printer, install the full feature software from hp https://support.hp.com/us-en/drivers/selfservice/hp-officejet-4630-e-all-in-one-printer-series/5305049

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-08-23T19:44:44+00:00

    right now printer is working,,even after unplugging usb from pc and powering down/up and plugging in usb cable..go figure

    i reintalled using

    https://support.hp.com/us-en/drivers/selfservice/hp-officejet-4630-e-all-in-one-printer-series/5305049/model/5305050 the 'all in one' download

    thahx

    0 comments No comments
  5. Anonymous
    2022-08-23T19:00:05+00:00

    Hi Larry. I'm I'm Greg, 10 years awarded Windows MVP, here to help you.

    If it's inconvenient to keep the printer plugged into the laptop, that's why you paid extra for a wireless printer which can print and scan wirelessly from any device in the house, no matter how often they come and go Let me help you set it up wirelessly so no more effort is required than to do one more clean install of the software.

    I would Clean Install the printer which almost always works, lasts longer and actually saves time. Windows still needs the full feature software to properly run all the features of a printer/scanner, just the driver is not enough, and the new apps are not developed enough to be fully reliable.

    Follow these steps:

    1. Power up the printer, if wired unplug it's USB cable from PC.
    2. Go to Settings>Apps>Apps and Features to find and Uninstall any printer software.
    3. Use these methods to remove all of the old printer drivers:

    https://www.tenforums.com/tutorials/101274-unin...

    If you receive an error that printer driver is in use, try these steps:

    https://techjourney.net/failure-unable-to-delet...

    1. Now type Control Panel in Start Search, open CP, choose Icon View. In Control Panel open Devices and Printers, right click printer to delete Printer and any scanner or fax of the same name. Restart PC.
    2. Go to the HP Support Downloads web page here http://support.hp.com/en-US/drivers for your exact printer model to download the full software package. Now is also the time to check for any newer printer firmware to install which matters a lot. See how to upgrade firmware here:

    https://support.hp.com/en-US/document/ish_17766...

    1. Extract Printer software, right click Setup file to Run as Administrator. Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer.
    2. If nothing above works then try running the HP Print & Scan Doctor app downloaded from the HP Downloads page for your model above and which is explained here in case you might have not run it correctly which is easy to do: https://support.hp.com/en-US/document/c03286146

    https://support.hp.com/en-US/help/printscandoctor

    If you have further problems reply back with results of each step.

    Once it's installed and you've run a test print, then scanned it to see that it opens on the desktop, open the Printer software and go into its Settings to set the scan-to file location you prefer, also the email app you want opened for Scan to Email, if applicable.

    Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    0 comments No comments