At seemingly random times, my wireless adapter will just stop working. I cannot view available wireless networks, and the Wi-Fi properties in Network and Internet Settings simply aren't there. I CAN see the wireless adapter in Device Manager, where it has a yellow triangle indicating there is a problem.
I cannot determine when this happens. It seems to happen regularly when I play Horizon Zero Dawn (which is weird, because it's not an online game), but it happens at other times too. Often, once it happens once, it will keep happening for a while—sometimes hours. Once I fix it, it will often not happen for days, then it will start happening again. Sometimes once it happens and I manage to fix it, it will happen again the next day when I restart my computer or boot it after Hibernating.
What I have tried:
- Network Troubleshooter. It always suggests I do a Network Reset (requiring computer restart). This sometimes works but usually does not.
- Restarting the computer. Sometimes this works. Sometimes not.
- Windows Update. This has never made any noticeable difference.
- Unchecking "Allow the computer to turn off this device to save power" on the wireless network adapter.
- Updating BIOS firmware. This seemed to work when I did it, but the problem happened again later.
- Disabling/enabling the wireless adapter in Device Manager. Sometimes this works, but mostly it doesn't. Sometimes, it will work on the 5th or 10th try, even though it didn't work all the times before it. Sometimes when it works, it will only work for a short time before the problem recurs.
- Uninstalling/reinstalling the wireless adapter from Device Manager. Same as disabling/enabling the wireless adapter.
- Updating the driver for the wireless adapter. It seemed to work for a while, then the problem recurred.
- Doing an in-place Windows Repair. This seemed to work for a while, then the problem recurred (notably, it recurred a few days later when I played Horizon Zero Dawn for the first time after the repair).
DETAILS
OS: Windows 11
Laptop: Asus ROG Strix Hero III G531GW
Network Adapter: Intel(R) Wireless-AC 9560 160MHz
Network Adapter Driver: 22.0.0.6 (currently, but I have had more recent drivers installed as well, and the problem still occurred)
I'm at a loss now, and I'm worried it might be a hardware problem. (Though the fact that it works most of the time suggests it's not, and all the Googling I've done on the topic suggests it's a software issue as well.) Any help would be appreciated. Thank you.