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Windows 11 can't install HP LaserJet P1102W Windows 10 driver

Anonymous
2021-10-09T17:45:16+00:00

Hello...

I am trying to install my HP LaserJet P1102W in Windows 11 Pro 64 bits using the Windows 10 driver I used before.

After detecting the printer by way of the USB cable and identifying it, the driver installation shows "Printer installation failed. A new printer was not installed".

Even though the printer is no longer supported by HP, I hoped I could still use it with Windows 11.

I have followed all the instructions from all HP tools like Easy Start, Print Scan Doctor and no one of them could even detect the printer. I have restarted windows several times, disconnected and reconnected the USB cable, turned the printer on and off, tried to connect it through the Wi-Fi, and unfortunately, none of that has made any difference. Just the complete driver installation tool is able to detect the printer, every single time it runs.

If anyone can share any suggestion, any hunch, I would be very grateful.

Thanks for your time.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-09-11T12:36:03+00:00

    I had the same issue on my HP LJ P1002, so combined some old experience with new input, and this is somethings that will get it to work.

    1. Download the last official driver for Windows 10, and start the installer. It will unpack the drivers C:\LJP1100_P1560_P1600_Full_Solution, detect the printer, and finally fail during instalation. At this point, leave the printer connected via USB and turned on.
    2. Navigate to C:\LJP1100_P1560_P1600_Full_Solution\UTIL\ and run application SIUtility64.exe, and disable the SmartInstall feature on this device. It will simply stop presenting the printer as a USB flash drive with SmartInstall feature, and leave it in a "normal USB printer mode".
    3. You can now try to turn off and turn printer back on, to verify if the SmartInstall is disabled.
    4. Go to Windows "Printers & Scanners settings", click "Add device", wait till if fails, and choose Add manually
    5. Select Add a local printer or network printer with manual settings. Select existing USB port, select Have disk and navigate to the C:\LJP1100_P1560_P1600_Full_Solution to search for driver, select your printer and Install it.

    This worked without issues.

    Hopefully it will help others as well.

    Regards.

    40+ people found this answer helpful.
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  2. Anonymous
    2021-10-09T18:27:43+00:00

    Hi Soneghet, I am Paulo and I'd like to help.

    You can download the latest driver of the printer here and see if that fixes the problem

    https://support.hp.com/us-en/drivers/selfservic...

    If still having issues, it is possible that the driver isn't compatible with Windows 11. Try reinstalling the driver in compatibility mode and see if that resolves it.

    1. Right-click on the driver > Properties
    2. Compatibility tab
    3. Check the option "Run this program in compatibility mode for"
    4. Choose a previous version of Windows
    5. Press OK then run the .exe for installation

    10+ people found this answer helpful.
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  3. Anonymous
    2022-02-04T15:29:26+00:00

    I had the same problem. There is an updated driver dated 2021 on the HP site. Download the driver. Remove your current HP printer using the Control Panel/printers. Have a printer cable ready. (Yeah totally old style install, but it installs the WiFi). Install the downloaded HP driver and follow the instructions which include connecting the printer to your PC or laptop with the printer cable and disconnecting. Mine works fine now.

    8 people found this answer helpful.
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  4. Anonymous
    2022-05-19T09:57:20+00:00

    There's this gem, HP Laserjet P1102 installation wizard I've been using for years now. This works without prior installation from the HP software website. Uninstall the printer if already installed.

    I stumbled upon this years back after days of frustration trying to install the HP printer software /drivers to my windows 10 PC. I have just installed the same old printer (P1102) to a windows 11 PC and it works. It works as well for P1102w, simply select the printer desired during installation.

    Simply copy the link below, open START, paste to SEARCH, enter and follow prompts, ...boom!

    C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe Shlomi

    Credit to the genius who uploaded this years ago.

    6 people found this answer helpful.
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  5. Anonymous
    2021-10-09T23:27:16+00:00

    I'm glad that it worked, Soneghet. If the solution was helpful in any way, please consider marking it as answered to help other users who may encounter the same issue. Take care! :)

    5 people found this answer helpful.
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