Please answer as many of these questions as you can. Maybe I can advise you.
- Laptop or Desktop
- Age of computer
- make/model (If Dell, the Dell Service Tag code)
- What processor is installed
- Operating system installed (e.g. Windows 7)
- 32 or 64 bit? (Right-click on Computer, choose Properties)
- Service Pack 1 (SP1) installed? Same place as 5 above.
- Capacity of disk drive, how much is in use? Pie chart shown in Computer
- Model number of hard drive (click Disk in Device Manager)
- If Windows has ever been re-installed since it was new, when was that?
- Age of hard drive if not the original
- How much memory is installed? (Right-click on Computer, choose Properties)
- Please list ALL installed programs.....
- What security software is installed?
- Is your internet service wireless or wired?