Hello, my name is Jan and I am happy to assist you today. Sorry to hear that this issue has occurred. Most likely outdated drivers or background apps are causing the slowness of your computer. Also, make sure Windows is up to date or run a scan in Windows Security. Here are other things you can try.
Try to perform each step in this support article.
Tips to improve PC performance in Windows
https://support.microsoft.com//windows/tips-to-...
- Check if there are any available restore points. Then perform a system restore this remove app, drivers, and updates installed after the restore point was made.
Use System Restore
https://support.microsoft.com//windows/use-syst...
- Try to reinstall or update these device driver graphics, audio, and chipset. Download them at the Manufacturer's support website and install them.
- Disable unnecessary applications programs that are running from the startup
Try these steps
Press CTRL+ALT+Delete
Then click on Task Manager
Then Navigate to Startup Tab
( from there you can Disable unnecessary applications running from the startup)
- Perform a Clean Boot to disable unnecessary startup and services
https://support.microsoft.com//topic/how-to-per...
- Try to perform a system file scan.
Using System File Checker in Windows
https://support.microsoft.com//windows/using-sy...
- This will upgrade and repair your system without losing your files and apps.
Download the Media creation tool here.
https://www.microsoft.com/software-download/win...
Then choose "ISO"
Once it is downloaded click or open the file using the windows explorer
Then open or click "setup" to run.