Share via

Must press PC power button to wake from sleep.

Anonymous
2022-08-28T16:31:24+00:00

My Dell Inspiron 3670 Windows 11 desktop has recently required pressing the power button to wake from sleep no matter how the sleep mode had been initiated.

Power management at Device Manager for keyboard and mouse are checked to allow device to wake the computer.

There have been no program additions or changes to the PC and no new apps.

I have run chkdsk/f r and DISM and they show no problems.

 I have used a keyboard and mouse from another PC and have the same problem.

I have run the power troubleshooter to no effect.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

8 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-08-28T17:19:20+00:00

    Hibernation requires a brief press of the power button to wake it. Change the settings in Advanced Power Options. Hibernation is set to start automatically on a new computer after it goes to Sleep for a set time. It saves battery life on laptops but annoying on desktops.

    8 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-08-28T18:52:04+00:00

    Lester BernardReyes I had tried all of your suggestions to no effect.

    4 people found this answer helpful.
    0 comments
  3. Lester Bernard Reyes 78,435 Reputation points Independent Advisor
    2022-08-28T17:24:28+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    This problem actually occurs when there is a problem with your power options, kindly follow the steps below and I hope this helps.

    Method 1. Restore default power options

    -Press the Windows key + R then type:

    powercfg -restoredefaultschemes

    -Restart the PC and check.

    Method 2. Run power Troubleshooter

    • Press the Windows key + R then type:

    msdt.exe /id PowerDiagnostic

    • Click OK then follow the prompts to run the power troubleshooter

    -Restart the device after

    Method 3.

    Open Control Panel> Click Hardware and Sound > Click Power Options> then click Choose what the power buttons do > Click Change settings that are currently unavailable> Check Sleep (or uncheck then check it again)

    Click Save Changes then restart.

    Let me know how it goes and I hope that helps.

    Bernard

    Independent Advisor

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-08-28T16:41:58+00:00

    Are you using a Dell Keybd and mouse Bluetooth wi-fi combo?

    I have a 2 month old OptiPlex I'm having similar problems with. Dell have supplied replacements but it is still the same.

    If I use my Logitech keybd/mouse Bluetooth combo all is OK

    Currently waiting for Dell support to reply.

    2 people found this answer helpful.
    0 comments
  5. Lester Bernard Reyes 78,435 Reputation points Independent Advisor
    2022-08-29T00:12:35+00:00

    Hi, thanks for replying, if none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link: https://answers.microsoft.com/en-us/windows/for...

    0 comments