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Qualcomm Atheros driver disconnecting every time I open an online game.

Anonymous
2022-09-14T10:40:56+00:00

For a couple of weeks my network driver has been disconnecting immediately every time I open the game, Dota 2. My device model is acer f-5 573g. My network driver Qualcomm Atheros QCA9377 Wireless Network Adapter disconnects with error code 45 as seen in the screenshot. Please help.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2022-09-14T15:38:05+00:00

    I followed all of the steps but it's not fixed.

    1 person found this answer helpful.
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  2. David-M 110.5K Reputation points Independent Advisor
    2022-09-14T16:42:14+00:00

    Perform a clean boot to see if any third-party program in the background is causing this behavior. Follow the instructions carefully.https://support.microsoft.com/en-us/topic/how-t...
    If the behavior does not occur after a clean boot. In this same article, there is a technique to help you identify which program is causing this in "How to determine what is causing the problem after you do a clean boot".

    After finding the cause or if it does not help, return to normal boot as instructed in "Reset the computer to start normally after clean boot troubleshooting".

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  3. David-M 110.5K Reputation points Independent Advisor
    2022-09-14T11:37:24+00:00

    Hi pexal.

    I'm David, and I'm happy to help you.

    Reset the network settings:

    1. Open Start and select "Settings > Network & Internet > Status";
    2. At the bottom of the page, click on "Network Reset";
    3. Select "Reset Now", and at the confirmation screen, select "Yes";

    Note: The PC will need to be restarted.

    1. Now open Start and type cmd;
    2. Right-click on "Command Prompt" in the result list and select "Run as administrator";
    3. At the Command Prompt, type the following commands one at a time and press Enter:

    netsh int ip reset

    netsh winsock reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    1. Restart your PC and see if the issue is resolved.

    If it persists, reinstall the network driver.

    Before starting the procedure, download the latest network driver from the link below.

    Uninstall the current driver:

    1. Open "Device Manager" (Windows + X and select Device Manager);
    2. Expand "Network adapters";
    3. Right-click on the Qualcomm Atheros adapter and select "Uninstall device";
    4. On the confirmation screen, check "Delete the driver software for this device" and click "Ok";
    5. Restart the PC.

    Install the driver you downloaded.

    Feel free to ask back any questions.

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