Hi raegan_nienow9-
I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.
Kindly try this steps:
Press windows key + R
Type: services.msc
Hit enter.
Right click on the Microsoft store install service
Click in properties.
Set the start up to automatic then hit apply then okay.
(If it is already set to automatic, right click then restart)
Restart your PC and try it again.
If issue persists open Powershell (admin)
Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
Copy each line of command to Powershell then press enter (one line at a time)
SC config wuauserv start= auto
SC config bits start= auto
SC config cryptsvc start= auto
SC config trustedinstaller start= auto
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
net stop msiserver
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
net start msiserver
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
-Once done restart the device and check
Hope this will help and have a bless day!
Thanks.
Kevin B.
Independent advisor