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Realtek not showing up in device manager nor control panel after installation.

Anonymous
2022-08-09T00:43:51+00:00

I brought a wired headset recently and went to test it out, plugged it in and it did not work. I used it with other computers and it worked, so I thought it must of been my audio driver. I uninstalled it, and reinstalled it. It did not work considering I had no new audio outputs so I was left with complete silence on my computer. Next thing I did was try to install a generic version of it which did not work. Next, I searched up my motherboard (which is a HP 1905 motherboard) and installed the audio drivers for said motherboard on HP's official website. It also did not work considering I am typing this now on Microsoft's help website. After about 10 hours of scrounging the internet for answers, I surrendered and tried to install NVIDIA's drivers and they also did not work. But I have at least a "sound output" from NVIDIA now even though it has no real noise coming out. It's very inconvenient having to read closed captions for everything you watch so any help will be appreciated heavily.

Something very strange I noticed in the amidst of all this was none of my speakers nor headphones can connect to my computer, and instead my monitor (which doesn't even have speakers!) is my primary and only non-bluetooth audio device.

P.S. My situation is very similar to this guy's issues aswell: https://answers.microsoft.com/en-us/windows/forum/all/i-deleted-realtek-audio-driver-now-i-cant-get-it/0dd73dc9-c224-4360-a221-20b2cd20968c

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-08-09T05:27:13+00:00

    Thanks for the quick response, Greg. However, I cannot due step 2 because I simply do not have access to Realtek. The only device I got from "Sound, video and game controllers" was my NVIDIA High Definition Audio. Realtek is also not to be found in my "Audio inputs and outputs", but my monitor for a strange reason.

    9 people found this answer helpful.
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  2. Anonymous
    2022-08-09T20:58:50+00:00

    I have no idea why and how but I somehow got my drivers back by messing around in my BIOS and hard resetting my computer, thanks for putting up with me regardless. Have a good rest of your day!

    4 people found this answer helpful.
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  3. Anonymous
    2022-08-09T01:20:43+00:00

    Hi Feet. I'm Greg, 10 years awarded Windows MVP, here to help you.

    There are fixes here for the known issue of Realtek driver not showing up in Device Manager and the Realtek Audio Manager it should install not showing up:

    https://mostechtips.com/fix-realtek-not-showing...

    https://www.thewindowsclub.com/realtek-hd-audio... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

    https://beebom.com/how-fix-realtek-hd-audio-man...

    I'll give you all possible solutions for Sound problems in order of priority, so please try any you've already tried again in order. If you have any problems performing any steps I'll be standing by here to help you.

    1. See if you can System Restore to a point before the problem began following this guide: https://www.windowscentral.com/how-use-system-r...

    System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started.

    If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.howtogeek.com/223864/how-to-uninsta...

    1. Update the sound driver from the PC or device maker's Support Downloads webpage for your exact model, Serial Number or Dell Service Tag. Go into Device Manager reached by right clicking the Start button, compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.

    If necessary try installing the driver in Safe Mode with Networking (so you have internet), or Safe Mode, accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

    Try rolling back the sound drivers Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.

    If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.

    Try other and older drivers for your model Sound controller, too. For example, try the next oldest driver in the model's online Support Downloads list. To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.

    Finally, try installing the latest Sound driver in Compatibility Mode as shown here:

    https://social.technet.microsoft.com/Forums/win...

    1. Restore the Windows Audio Service which may have become disabled: https://troubleshooter.xyz/wiki/fix-audio-servi...
    2. Next try these checklists:

    https://support.microsoft.com/en-US/help/402699...

    https://www.howtogeek.com/443702/how-to-fix-sou...

    1. Also reset the prompt to ask for which device was plugged in here:

    https://windowsreport.com/you-just-plugged-unpl...

    https://h30434.www3.hp.com/t5/Notebook-Audio/En...

    https://www.dell.com/community/Windows-10/How-g...

    1. Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps. If not use the Troubleshoot button nearby.
    2. Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.
    3. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-US/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

    1. If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-US/windows-10/m...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    3 people found this answer helpful.
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  4. Anonymous
    2022-08-09T22:24:21+00:00

    I'm glad to hear it. Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

    2 people found this answer helpful.
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  5. Anonymous
    2022-08-09T19:18:06+00:00

    That's why it starts with installing it from the PC or motherboard maker's Support Downloads web page, to force it to show up in Device Manager, which is NOT where we start..

    The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough.

    1 person found this answer helpful.
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