Hey,thanks for helping.
System info.-- HP laptop 15s gr0xxx , Windows 11 (22H2-64bit)
Deleted webcam driver, need to reinstall
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
My device is hp laptop (Windows 11). I deleted the inbuilt webcam driver by mistake and now the webcam won't work.
The camera driver is missing from device manager so I can't reinstall driver from there.
I have already tried: a)Troubleshooting
b)Tried"scan for hardware changes"
c)Tried "Add legacy hardware"
d)Driver is not in the'imaging devices'.
e)Tried resetting camera app.
f)Restarted the device 3-4 times.
I tried downloading driver from official hp site but i dont know which driver to download and how
Thank you.
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2022-09-25T05:32:02+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM 33,366 Reputation points Independent Advisor2022-09-25T16:50:08+00:00 Hi Srijan.
Thanks for sharing the screenshot.
I am afraid that there is no camera driver provided in the HP official website for Windows 11 to your laptop model, however, you can install older version and see if it works or not:
https://ftp.hp.com/pub/softpaq/sp108501-109000/...
Please keep me updated
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Anonymous
2022-09-25T06:26:44+00:00 I got this list of drivers but don't know which one I need to download
Thanks for help
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DYARI BARHAM 33,366 Reputation points Independent Advisor
2022-09-24T21:13:25+00:00 Hi Srijan,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
May I know the exact model number of your computer?
Kindly click on Start > Type System Information and hit enter > Take a screenshot of the opened Window and post it back.
Also, Right click on Start > Device Manager > Take a screenshot and post it back.
Regards,
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Ramesh 176.1K Reputation points Volunteer Moderator2022-09-25T05:52:31+00:00 Hi Srijan,
Follow the instructions under "Step 4" in this HP article which tells you how to download webcam software/drivers for your laptop model.
https://support.hp.com/hk-en/document/ish_6173172-6173152-16