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PIN option disappeared overnight, requiring connection with business/school account I never set up

Anonymous
2022-08-04T14:56:41+00:00

On my personal account I had used PIN login for a year now and overnight the PIN function was disabled.

When I try to reenable it, it requires for me to login through an work or school account which I never connected.

I checked Accounts > Access work or school and I have no other accounts linked.

I have tried deleting the NGC folder but still requires me to go through an work/school account.

When I do eventually try tying in a school account, I get error code 0x80072f8f "Something went wrong"

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2022-08-04T16:07:09+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

    Just to clarify, do you also encounter the issue when you access your account via safe mode?. Please see the steps under "From the sign-in screen": https://support.microsoft.com/help/12376/window...

    Once in safe mode, kindly perform the steps on this article to troubleshoot the issue: https://thegeekpage.com/fix-sign-in-with-pin-is...

    Another option is to enable the built-in administrator account, then create a new user account instead:

    1. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart
    2. After your machine reboots, click on "Troubleshoot" under Choose an option
    3. Click on "Advanced options" > select "command prompt"
    4. On the command prompt window, type net user administrator /active:yes and press Enter
    5. Reboot your machine, see if you'll be able to login to the built-in administrator account
    6. Create a new user account (go through the steps under "My computer is in a workgroup") . Please refer to this article as a guide: https://support.microsoft.com/help/14039/window...

    I hope this helps. Good luck!

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  1. Anonymous
    2022-08-04T16:51:18+00:00

    Hey Raniel

    Thanks for the help! Not sure what happened or why it solved but after restarting in safe mode I no longer have the issue and can use my PIN again.

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