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How to enable Fingerprint recognition when it is connected to Domain Server

Anonymous
2022-09-04T16:53:39+00:00

Hi Support,

I am using Windows 11 professional operating system.

User account are connected with our Domain name server (Active Directory server)

I am able to login the user account name with our domain name without any issue.

The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name.

Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable"

Facial recognition (Windows Hello) shows " This option is currently unavailable"

PIN (Windows Hello) shows " This option is currently unavailable"

How to resolve the fingerprint recognition.

Your immediate reply and response are highly appreciated.

Thanks

Pradeep.R

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-14T15:11:25+00:00

    Hi Pradeep. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Please ask server questions at our Sister forums for IT Professionals, Q&A forums here: https://docs.microsoft.com/en-US/answers/index.... as Microsoft Community is strictly an end-consumer forum.

    Solutions we give here will conflict with Group Policy which is not used in consumer Windows at all.

    There are also equally good (and sometimes busier) IT Pro forums here:
    https://www.techrepublic.com/forums/
    https://www.spiceworks.com/

    I hope it helps.

    More awarded, instead of giving some useless links, you could give the man the solution, if you knew it. So, you just took care of yourself and didn't help with anything at all.

    100+ people found this answer helpful.
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  2. Kapil Arya 37,681 Reputation points Volunteer Moderator
    2022-09-05T02:43:26+00:00

    Hello,

    Try these steps:

    1. Open Registry Editor.
    2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System.
    3. Set AllowDomainPINLogon to 1.
    4. Close Registry Editor and reboot your system.

    Hope this helps!

    P.S. Create System Restore point before above steps, if you're new to registry.

    50+ people found this answer helpful.
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  3. Anonymous
    2023-01-31T13:51:59+00:00

    Add the key yourself. The key should be under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System

    Type: REG_DWORD

    Data: Hexadecimal

    30+ people found this answer helpful.
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  4. Anonymous
    2022-11-22T20:34:47+00:00

    I found the path until step 2....there is no key "AllowDomainPINLogon"...What shoul I do?

    9 people found this answer helpful.
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  5. Anonymous
    2023-09-13T13:36:57+00:00
    1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System.
      • > Right Click and Select New > Select DWORD (32-BIT) Value and named it "AllowDomainPINLogon"
      • > Right Click on Newly added value and select Modify or Double click the Value
      • > Enter 1 in Value Data and save it.
    2. Restart the system and your all set

    6 people found this answer helpful.
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