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"There’s a problem with Cortana. Reinstall the application from its original install location or contact your administrator."

Anonymous
2022-07-18T18:37:52+00:00

Ever since a few days ago, everything related to the default windows apps has stopped working. No start menu, no notification bar, no settings, no search, etc.

At startup, it spits out this message: "There’s a problem with Cortana. Reinstall the application from its original install location or contact your administrator."

Windows for home | Windows 10 | Cortana and search

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-08-10T10:00:27+00:00

    I have a similar problem.

    At some point calculator stopped working, then Windows search and the netflix app, for example. all of these app open, then immediately crash-close.

    Basically, the problem was Cortana. After lots of following online instructions like one of these pages, I managed to remove Cortana for the current user on this Windows 10 PC. Now I have the problem though that it won't re-install, not via Microsoft Store (the "get" button is simply not present), nor via Windows PowerShell (incl. administrator rights). When I type in either of these (and press enter afterwards):

    • Get-AppxPackage -AllUsers Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    • Get-AppxPackage -name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Windows PowerShell does nothing, ignores the command. I cannot see any "Deployment blabla" layover, not even for a second. (I do see this, if I try to re-register/re-install another app). Thus, rebooting the computer after that has no effect.

    Cortana and Windows Search works on other users on the same PC, and I have no fu***ing clue on how to force re-installation of Cortana for this or all users of this computer. Reinstalling the computer is not an option, so please: don't suggest it.

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  2. Anonymous
    2022-07-18T19:41:24+00:00

    Hi,

    I'm Pedro A, Independent Advisor

    The message indicates a possible Cortana failure

    The following procedure will uninstall and reinstall Cortana

    1 - Access the link below and install the "App Installer"

    https://www.microsoft.com/store/productID/9nblg...

    2 - Press Win+R and Type: Powershell

    and click ok

    (Windows PowerShell will open in normal mode.)

    Now, type the command:

    Start-Process powershell -verb runAs

    (The interface will switch to admin mode)

    Copy and paste the following command and hit enter

    (This command will uninstall Cortana)

    winget uninstall Microsoft.549981C3F5F10_8wekyb3d8bbwe

    3 - Still with the PowerShell Window, Copy and paste the following command and hit enter to reinstall Cortana.

    (When a conformation message appears, type Y)

    winget install 9NFFX4SZZ23L

    Restart Your Windows

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  3. Anonymous
    2022-07-19T07:27:14+00:00

    Hello, thank you for being patient with me.

    I did all the steps in your reply, however when I paste "Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" it causes an error.

    The error reads: Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF3, Package failed updates, dependency or conflictvalidation.error 0x0: Reading manifest from location: Microsoft.WindowsStore_22204.1401.5.0_x64__8wekyb3d8bbwe.xml failed witherror: The operation completed successfully..NOTE: For additional information, look for [ActivityId] 3a37f000-9acd-0006-870e-393acd9ad801 in the Event Log or usethe command line Get-AppPackageLog -ActivityID 3a37f000-9acd-0006-870e-393acd9ad801At line:1 char:53+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], IOException + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

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  4. Anonymous
    2022-07-18T22:23:53+00:00

    Hi,

    Let's reinstall the Microsoft Store

    Press Win+R and Type: Powershell

    and click ok

    (Windows PowerShell will open in normal mode.)

    Now, type the command:

    Start-Process powershell -verb runAs

    (The interface will switch to admin mode)

    Copy and paste the following command and hit enter

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    If there is an error please let me know

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  5. Anonymous
    2022-07-18T19:53:03+00:00

    Hello, thanks for replying.

    The Microsoft Store has also stopped working.

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